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N79 - backlight turns off after 5 seconds no matte...

Advisor
Posts: 14
Accepted Solution

N79 - backlight turns off after 5 seconds no matter what configuration is set!

Just bought an N79 and generally extremely pleased with it! Howeve, the backlight fades out after about 5 seconds, no matter what I have set in the menu Tools->Settings->General->Personalistion->Display. I have the Light timeout set to 60 seconds but it doesn't matter what I set it to, the phone still fades it out after 5 seconds.

Any suggestions? It's driving me up the wall!

Thanks
Richard
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Mobile Guru
mccbleue
Posts: 3,903

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Check also the "Power Saver Time-out" in the same menu.
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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Hi, thanks for the quick reply - the Power Saver time-out is also set to 60 seconds and changing this seems to have no effect...
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Mobile Guru
mccbleue
Posts: 3,903

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Do you have screen brightness turned up high? This can override other settings to save power.
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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

The Light Sensor setting in that menu is in the centre position - is that the setting you're referring to?
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New Member
Posts: 2

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

I have tested recently the new N79 and had to send back it because of this bug again to my net operator.

I work with the phone barrier and with the N79 after automatic activation with a reactivation the display switches off over and over again after 5 seconds. Only after I had changed the value of "time to power saving mode" or had restarted the mobile phone, the original values of the display disconnection functioned again.

I had used these values:
Time to keylock: 45 seconds
Time to power saving mode: 90 seconds
Time to phone barrier: 30 min


cu, Maik
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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Hi,

Ah, so it's a known problem :-( I've tried turning off all of the locking and power-saving modes and no change...

I'm hoping that the next firmware update will fix this as it's driving me mad!

Thanks
Richard
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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Aha, think I've fixed it!!! If you change the standby theme from None to something else (e.g. Date), then it seems to behave properly :smileyhappy:

Go to Tools->Settings->General->Personalisation->Themes->Power Saver and change it to Date.

I've now changed it back to None and it's still working!

Hope this helps...

Now if I could just get the D-pad thing to work again :-/

Richard
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Sage
saeed1133
Posts: 83

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Not Works for me.
it only shows Date or what you choose for 2 seconds and screen goes black again. i think it is a small bug
hope it would be fix in future firmwares.
Nokia N79 4GB
SW Version: 32.001 RM-348 MEA
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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Mine reverted back to having this problem again shortly afterwards, when it went into battery-saving mode (battery was nearly flat). Now I'm charging it and it has the same problem.

I've now gone back in and changed the power saver time-out to 35s and the light time-out to 35s and it works fine! It seems to be that whenever it goes into "battery almost dead" mode, it sets the timeouts to 5s, but then it doesn't reset the settings back again when you charge it.

How do we report this bug to Nokia?

Cheers
Richard
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Mobile Sensei
radical24
Posts: 5,954

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

use the contact us button on the top right of the page. has the update been released for the n79 yet or is everyone still waiting on it? that might actually solve some of your issues if it has not been released.

If this post answers your question, you can help others by clicking the green  accepted solution' button. Thanks much ! You know what I love about you the most, the fact that you are not me !

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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Ah thanks for the Contact Us bit, will do so.

I had a quick scan through the huge bug-fix listing on the Italian website referred to elsewhere and I couldn't see it but maybe I missed it? As far as I know the new release isn't out yet but I shall be watching for it with interest...

Thanks
Richard
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Mobile Sensei
radical24
Posts: 5,954

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Ah I see, well the updates are usually a good thing and tho it may not be listed it could actually be addressed just not worded exactly like that. From what i have read it a major major update for your phone so i am jealous :smileywink: mine got a small one, well relative to what you will get. Yes i am hopefull that your firmware update will still be released before the year's end. Keeping my fingers crossed. be well, rad

If this post answers your question, you can help others by clicking the green  accepted solution' button. Thanks much ! You know what I love about you the most, the fact that you are not me !

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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Cheers, have a good day rad.

Oh btw do you have a problem with your N73 that it keeps showing a voicemail waiting when there isn't one? My old N73 did that and the N79 does it too! I don't even have voicemail set up :-/
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Mobile Sensei
radical24
Posts: 5,954

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

lmao, no actually my n73 is semi retired, i am currently using the n85 as primary and n82, n95 as secondary's. i have other issues but not that one. thanks and cheers for that update soon. rad.

If this post answers your question, you can help others by clicking the green  accepted solution' button. Thanks much ! You know what I love about you the most, the fact that you are not me !

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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Right, looks like this is in fact linked to the automatic phone locking. If you turn off the numeric-code lock then this problem disappears. You can still leave the keypad lock on, but just don't enable the passcode locking.

Hope this helps - Nokia please fix this! :smileyhappy:

Cheers
Richard
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Contributor
Posts: 8

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Hi,

 

Where can I found this numeric-code lock?

 

Thanks,

Qqcsi

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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Hi,

 

It's in Tools->Settings->General->Security->Phone and SIM card->Phone autolock period

 

It seems to be ok with the Keypad autolock period being used, but I have to have the Phone autolock period set to None.

 

Hope this helps!

Richard

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Counsellor
Posts: 78

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

mine is already set to None but still the backlit goes off.
Nokia N79 8GB
SW Version: 11.049 RM-348
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Advisor
Posts: 14

Re: N79 - backlight turns off after 5 seconds no matter what configuration is set!

Have you done the recent firmware update?  This might help...

 

I found the most reliable way to sort the problem out was to turn all locks off (keypad autolock, timed numeric lock, etc) and then go back to the standy screen; then go back in again and turn on only the keypad lock after 30 seconds.  Seems to work ok now.


Very frustrating this one and I still think there's a bug in the Nokia software...

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