[aquaman007]

I have an N79 and have all the correct settings according to my provider, however when I try to connect to the internet I get a "packet data: packet data connection not available". Does anyone have any clue if there is something else I am missing here. The provider is digicel Bermuda and the available network is EDGE, I believe, not 3G.

The data connection works in other phones using my SIM and my phone has worked on other networks with other SIMs. 

Frustrated! 

[jimmyireland]

you can either try use settings from nokia site,or ask provider to send them to you have a look in the phones utilities  menu there should be a setting wizard in it.

[aquaman007]

Thanks Jimmyireland for your response! I have the settings from the service provider and I have even had the phone in their customer support peoples hands. The problem lies in the phone itself. I have taken my SIM and put it into another phone and it works, but in the N79 it does not. The N79 worked fine with a USA SIM but not with the Digicel SIM.

I have also tried the "settings Wizard" but still no luck. 

Message Edited by aquaman007 on 12-Mar-2009 08:08 PM

[vipinvarkey]

Are you trying to access the internet from the mobile itself or trying it from a computer by using the phone as a modem?

[aquaman007]

Trying to access the internet from the handset, not using it as a modem. thnx

[vipinvarkey]

I dont think its the phone's problem....Might be some small settings problem some where....If you can first delete all the access point and all internet settings from your phone.....

(Or after taking a backup, try to reset teh phone....)

Then ask them to send the settings to you afresh and then try to connect to the internet.....(this  is because I feel that your phone is using some other network provider's settings to access to the internet...that maybe why it fails)

Anyway, let me know is this helps

If this works out, mark me a kudos

[aquaman007]

Unfortunatly nothing has worked. There is some weird mismatch between the N79 and my providers network.

I have tried the master reset, resending of the settings to the phone and have had the account re-provisioned(?).

With my SIM in another phone the data connection works, just not in the N79. The N79 data connection works fine with a different provider on a different network.

The settings from my provider are really simple and consist of only an APN; no password, user name, port or IP, just an APN.  

[dhmayberry07]

Hi

I have a 5800 and was getting  packet data connection not available errors fixed it now by going to SETTINGS CONNECTIVITY DESTINATION. and in the internet section clicked on my settings that were there (FOR ME vodafone.live) and changed them with the data gprs setting here http://www.filesaveas.com/gprs.html#apn..

hope this works for other phones and nnot just the 5800..

[aquaman007]

Hey Thanks mayberry! I have closed the account and moved to a different provider. I am now up and running fine using 3G and gprs.

[aquaman007]

The Original Service Provider was Digicel Bermuda. The service they offer is EDGE. I took the N79 to their support offices and thier best technicians kept the phone overnight and tried everything but could not get the N79 to work on thier network. They could use my SIM in another phone and connect fine but for some reason the N79 would not.

I walked across the street to M3 Wireless and they were having a big promtion of the new 3G service being offered in Bermuda. We tested the phone and it worked in 3G and 2G. So I signed up. Prices are close and coverage is better.

I've used the phone on four different networks in three different countries and Digicel Bermuda was the only one that did not work. 

Thank you all for your support. I am a big fan of this forum!!!!!!