- You are here - Nokia Europe
Support - Discussions
- Discussions
Search Discussions:
Advanced Search...
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Does it at least display the number of the incoming call? If it displays the number but not the name then chek the following.
The most common causes of caller ID problems are:
- duplicate entries in your contacts, including entries stored on your sim card. This is a problem becuase the phone does not know which name to display and so it doesn't display any. Duplication also includes the same number in different formats. Try searching for a PART of the number as if for example you search for +353 123 456 789, it won't find +353123456789, whereas if you search for 6789 it would.
Having different formats is a problem for caller ID.
- using your international dial code instead of "+", eg: using 00353123456789 (wrong) instead or +353123456789 (right).
- spaces in numbers (some phones, some firmware versions only), eg: +353 123 456 789 (wrong) instead or +353123456789 (right).
- MS Outlook putting "(0)" in number - if you define a country for a contact in MS Outlook it will automatically add a country code and insert a "(0)" in the number in front of the area code, eg: +353123456789 becomes +353 (0) 123456789. You need to remove the "(0)"s
- there has been reports of more than 7 digit numbers causing problems. Some phones may not differentiate between +353123456789 and +353993456789.
The most common causes of caller ID problems are:
- duplicate entries in your contacts, including entries stored on your sim card. This is a problem becuase the phone does not know which name to display and so it doesn't display any. Duplication also includes the same number in different formats. Try searching for a PART of the number as if for example you search for +353 123 456 789, it won't find +353123456789, whereas if you search for 6789 it would.
Having different formats is a problem for caller ID.
- using your international dial code instead of "+", eg: using 00353123456789 (wrong) instead or +353123456789 (right).
- spaces in numbers (some phones, some firmware versions only), eg: +353 123 456 789 (wrong) instead or +353123456789 (right).
- MS Outlook putting "(0)" in number - if you define a country for a contact in MS Outlook it will automatically add a country code and insert a "(0)" in the number in front of the area code, eg: +353123456789 becomes +353 (0) 123456789. You need to remove the "(0)"s
- there has been reports of more than 7 digit numbers causing problems. Some phones may not differentiate between +353123456789 and +353993456789.
- Nokia for Business
- Investors
- Environment
- Press
- Blogs
- Corporate responsibility
- Careers
- About Nokia
- Forum Nokia
Copyright ©2010 Nokia. All rights reserved.
Follow Nokia:
