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N5800 Screen Locking Problem

Registered Member
Posts: 1

N5800 Screen Locking Problem

I got the phone start of March and just the other night I noticed when I go to make a call the screen goes completely blank - its not the sensor cos its still in my hand so ive no option to put on loudspeeker or mute or anything.

Also when someone rings me it goes black, I can't unlock it and its reeeally irritating not being able to see whos ringing me incase its someone I dont wanna answer! Only way I can answer is pressing the big green button.

And finally, when I set my alarm and it goes off in the morning. Again - black screen, can't unlock it and only way to turn off my alarm is by turning off the phone altogher. Granted this annoys me so much is works in waking me up but I like my option of the snooze!

Have I accidentially mixed up something in my settings thats causing this without realising or is the phone just ballsed? =/
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Mobile Guru
sockatume
Posts: 1,634

Re: N5800 Screen Locking Problem

[ Edited ]

Actually, that behavior is exactly what you'd see proximity sensor is constantly activated. This can happen in one of two ways:

 

1) You have a screen protector or other object stuck on the front of the phone on the sensor. I'm sure you would've eliminated this though.

2) The proximity sensor is broken.

 

If it's 1, get a better-designed screen protector (with a window for the sensor) or trim yours to fit, or clean off whatever got stuck on there. :smileywink: Like I say, ou probably already eliminated this option.

 

If it's 2, the care point can deal with it.

Message Edited by sockatume on 08-Apr-2009 11:42 PM
Help I'm trapped in a sig factory.
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