Re: How to remove the following from N97?

ercanmetin · 07-Jul-2009

I recently bought an app from OVI store to try it.. It is so interesting I deleted the app to install it on C drive instead of D
but I cannot.. so Nokia, I cannot install the apps I purchased but the boingo junk is stuck to my system no matter how many times I reflash the thing? where is the logic in that? how much is Boingo? let me pay %40 percent of Boingo's cost to get it out of my system!

ercanmetin.com

Message Edited by ercanmetin on 07-Jul-2009 04:14 PM

stanny08 · 07-Jul-2009

Dont remove Qik and Joikuspot they are both great apps. And they are apps, not just links.

stanny08 · 09-Jul-2009

Now i aint happy, i accidently pressed boing, so obviously it has installed the access point. Iv placed it at lowest priority and everything still seems to work. But I like the rest of you want rid of it. Has anybody tried login into boing to see if the access pont becomes configurable from within the program? Maybe then it can be removed.

shawnc · 09-Jul-2009

I just got off the phone with Nokia complaining about Boingo. Tech support suggested I reformat. I was going to do that later and just not open it again or hide it. But I think everyone that is bothered by this start calling and complaining. If they get enough complaints they might fix it in the next firmware update.

lgkahn1 · 09-Jul-2009

reformat does not get rid of it

shawnc · 09-Jul-2009

But won't the reformat remove it from the access point? And then I could just not launch it or move the application somewhere hidden?

hape_n95 · 09-Jul-2009

I managed to get rid of it by making new back up with PC Suite normally just with out checking the SETTINGS or similar and then restoring the same back up. Of course you have retype some settings after restoring the backup.

Then I moved the Boingo icon to sub folder where I rarely visit.

I did find those Qik and espesially Joiku very usefull and am using the a lot.

Message Edited by hape_n95 on 09-Jul-2009 10:19 PM

N900, N95

shawnc · 09-Jul-2009

Sounds like a plan to me. Thanks Hape

stanny08 · 09-Jul-2009

Your right we should all complain to everyone about this. Ive emailed boingo and vodafone, nokia are next!

princemarvin · 10-Jul-2009

Guys, guess wat?!!!

Adobe PDF reader is strangely a trial app. After 30 days u need to buy it! It's totally unlike previous mobiles of N-Series!

AND the worst thing, u can't uninstall it. It's not available on Apps Manager!

So either u have to live with it non-functional on the mobile or buy it!!!

Wat an annoying thing from Nokia..

If you like my post & find it helpful click on the Kudos button... Thanks.. ;-)

ecosix · 10-Jul-2009

princemarvin wrote:
Guys, guess wat?!!!
Adobe PDF reader is strangely a trial app. After 30 days u need to buy it! It's totally unlike previous mobiles of N-Series!
AND the worst thing, u can't uninstall it. It's not available on Apps Manager!
So either u have to live with it non-functional on the mobile or buy it!!!
Wat an annoying thing from Nokia..

WHAT?? I don't want to be force to have a software on a phone that I payed $650.00.

So, I hope that NOKIA get theirselves together. If I want to clean ALL my apps, I should be able to do it.

Moderator note: Offensive language removed, please do not attempt to circumvent our language filters.

Message Edited by michaels on 10-Jul-2009 10:06 AM

N97black born 4 July-09 RM-505- The future phone to be !!

plooker · 10-Jul-2009

Another thing that really p's me off about my new N97. Without having checked I at least feel like my old N82 had more free software than the N97 has. And the prices in the Ovi store is just ridiculous. And now the non-removable apps. My purchase looks worse and worse by the day. This was supposed to be the one that took back the crown for Nokia, but instead I'm actually less satisfied than I've been with any of my Nokia phones before. This is my last symbian phone ever. Sorry if some of this was off topic, but wrestling with my new phone is not what I had anticipated. Just had to let off some steam, and this was the best place I guess.

aledj · 11-Jul-2009

I contacted Boingo support about this and they did eventually reply. Here is what they said:

Thanks for contacting Boingo Wireless.

The application is hardwired into the NOKIA n97 device. It cannot be removed.

The access point refers to HOTSPOTS all hotspot or wifi signals can still

be veiwed or picked up by the device.

The BOINGO app does not interfer with that. It will prefer to use its known providers, BOINGO HOTSPOTS.

Restore to a master reset (*#7370#) The access point will be gone but the Boingo application will still be there and still refuse to be deleted.

Having Boingo access point at a higher priority (or lower priority) does not make any difference if the user is not using Boingo.

Refer to NOKIA n97 users manual

redridinghood · 11-Jul-2009

I think the best part is the fact that those junk cannot be deleted BUT FACEBOOK WIDGET CAN AND YOU CAN'T EVEN FIND IT ON OVI STORE TO REINSTALL IT BACK! NOT EVEN IF YOU HARD RESET YOUR DEVICE. I know because it has happened to me and I need a solution for it. I want my Facebook widget back!

ercanmetin · 12-Jul-2009

Nokia! Listen up.. I can understand you might have agreements with companies like adobe boingo etc.. But a device we buy for 700$ should work the way we want not according to your agreements with other comapnies which we might not like. If you need to ship the phone pre installed it with software I really cannot understand why you install these software on C: memory with very limited available free space. I personally don't use the Nokia browser just because every 10 minute browsing leaves a 6mb cache on the C:. I don't have the luxury to use the browser but I am stuck with a non functioning adobe pdf and boingo thing which I will never use. I can understand qik at least it is free! But forcing us to pay for adobe after paying 700$ for a phone which shoul've cost (because of funny amount of RAM and C

250$.... On the next firm update I really want adobe and boingo gone! In fact the phone must be CLEAN!!!

mpierce · 13-Jul-2009

The soft reset does the trick but it removes everything on your phone including installed apps, bookmarks, contacts, etc. What a waste of time when the phone was setup correctly. Shame on you Nokia!

kurgan · 16-Jul-2009

I am also really angry about this crapware that I cannot uninstall. I woukd have REALLY liked a WORKING pdf reader, not a trial that is not removable and eats up memory for NOTHING. And QuickOffice? If I try to create a new document, guess what? I have to pay!

So I pay 600 Euros for a phone that cannot read PDF files, cannot edit Office files, unless, of course, I am willing to PAY MORE.

So I am stuck with a lot of crapware that is useless and I cannot uninstall, but Nokia has removed the VOIP client that I used to have in my N95. Maybe that was too useful and had to be removed?

Sum up this problems with the variuous bugs, the camera lens that gets scratched, the poor GSM reception... and you have a good reason to go back to the N95 and eventually buy an HTC phone, next time.

Bu the real issue is that Nokia does not care at all. No one from Nokia reads this forum, except for moderators who just remove bad words from angry customers.

cpitchford · 16-Jul-2009

Remember when computers used to come bundled with compuserve and AOL dialers that ate the computer and ruined things when trying to use other ISP? Remember how everyone got really annoyed with that? Nokia bundling non-removable 15 second trial software? How very very 1996 of you, Nokia!

All this and they've installed "windows 95" on a 50MB c: whilst having a 32GB d: clever!

The 66% drop is profits you are experiencing is NOT helped with your seriously un-user-friendly attitude to your products. Bundling software that not only doesn't work, but requires either a subscription or additional payment to use and preventing users from disabling, removing or deleting is just one of about 50 serious complaints about a product that is being used as your shining beacon against the likes of the iphone, the palm pre and the numerous googley handsets out there. For someone who has technically been in the "smart phone" business longest, you are JUST TRYING to ruin yourselves? People in Nokia upper management needs their heads knocked together.. and maybe your should re-hire your QA team?

Two weeks and still no firmware for my unbranded handset and many icons/apps that don't even start.. how very pointless

ngtminh · 17-Jul-2009

N97 is my last stupid Nokia device. I will NEVER BUY or USE any stupid things from companies that DO NOT RESPECT their customers like NOKIA and BOINGO.

wharrior · 17-Jul-2009

Agree with you, I browsed it in error when finding out what apps where on this new phone! Wrong! it then jumped to the top of the priority queue and I have had to move it down to keep it out of the way! Don't want to do a reset its taken me ages to set N97 up the way I want it. Checked with the N97 support line and there is no way you can remove it.