[axel]

 i realised my previous post on this topic doesn't actually mention the handset (D'Oh!!) so maybe that's why there haven't been any responses to this yet. But since I can't seem to edit my posts....here's the original post.

I recently had to return two N97 handsets due to the fact that the speakerphone on the handsets worked poorly. Contacts I called using speakerphone repeatedly told me I was "breaking up." Speakerphone volume was also mediocre, compared to other N series handsets I have owned. When the problem occured with the second handset I settled on returning the phone and waiting until I knew more about the problem and whether Nokia was aware of it and preparing a fix for it. I no longer own the phone and have gone back to using my trusty and very excellent, but old N958GB.

Can someone/anyone tell me whether this particular bug on this handset has even been identified by Nokia and whether it has been fixed? Is the problem with the speakerphone a software issue or is this a hardware/mic/factory issue? If this is an isolated problem and it was simply a "bad batch" I would be prepared to buy the phone agan, but based on my reading on this forum, this is not a completely isolated problem.

Basically, I'm waiting to find out whether (a) Nokia knows this is a problem, (b) it can be fixed via software upgrade, or (c) this is a design flaw with the handset that's not fixable remotely. Any help users can give would really be greatly appreciated, as I would love to purchase the phone and update my handset at long last.

[axel · Accepted solution]

Apparently, it has been solved. Two handsets with loudspeaker problems before the update now work smoothly.

[greigster]

Hi axel, are you saying that ver. 20 has fixed the speakerphone problem?

Greigster

[raveen07]

Guys,

I'm really hope for this fix. Any specific details those can fix the issue? or do Nokia it self would re-call the N97?

[SloughSoldier]

As long as you are in a relatively quiet enviroment it is a lot better, not the best loudspeaker ive used but better.

[carman58]

hi, I would just like to confirm that volume has definitely been increased. I watch youtube/iplayer at lunchtime at work most days and use earphones ( to avoid annoying colleagues) and prior to v2.0 had to use full volume to overcome background noise. I now need to reduce volume by 15-20% or it's too loud. From this I can only assume that something has been changed in volume settings in hardware !

[greigster]

Installed Ver20 onto a brand new N97 replacement which came with Ver10 and tried out the speakerphone. Phoned my daughter and whilst her 4 year old was making noises and talking in the background, she was unable to hear me as my microphone was cutting out even though her background noise was not that loud.She had to keep asking me to repeat what I was saying.This is my third N97 and the speakerphone problem has still not been solved.

Greigster

Message Edited by greigster on 08-Nov-2009 02:14 AM