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Re: Goodbye and good riddance

Counsellor
Posts: 38

Goodbye and good riddance

Hi all i was going to post this as a reply but thought it might be worth discussion (or is alcohol and sleep depravation clouding my judgement) 

 

 

<Rant> 

 

 

pmarriott (a few posts down), GOODBYE, be sure to delete your account and stop posting here as you are going away for good. I agree the handset is faulty and nokia should be doing more to fix the problem, (the release of the n900 is a smack in the face for n97 users) But to declare that you are leaving (as is many are) is getting a little tiring. 

 

All of you, GO and leave us to complain here (or constructively ask for help) This is a user to user HELP forum, if you are leaving, by all means go, but dont start new threads telling us all about it. Of course in your post you raised some valid points about faulty handsets and that other manufacturers "have what YOU need". Just don't waste our time, 

 

So thanks for all your input from your 36 or so posts i am sure some of it was useful, as you are leaving us you shouldn't need to post anymore. 

Oh and if by happenstance the n98 or n1000 is an awesome phone which beats all others, (we live in hope) we here will be sure to not see you buying one as you will NEVER buy another nokia handset. 

 

Have fun with your fruitphone or blackberry (wait another fruit) or HTC and be sure to post the same vehement response if they ever release a (gasp) less than acceptable handset. 

 

</rant> 

 

Sorry to all other users but i am tired AND i am fed up with all the people on here vowing to never buy another nokia. I am all for freedom of speech and all that, but once they have vented, they should remove their accounts and go as they will never be returning. Unfortunately they poison the forums with their unhelpful drivel about how life is so much better with handset x from brand Y. I agree that the n97 isn't the best flagship nokia could have released and hopefully they actually never release a phone like the n97 again BUT the feel of the forums is lost when all we hear is whining!  

 

Isn't the whole point of the "contact us" button, to inform nokia of problems (and yest after getting millions of emails nokia might not reply in 5 minutes....) not people creating threads venting on the very people who here do an awesome job of helping people out,

 

 So to sum up, if you are leaving GO! and never come back as you have promised and leave us to get on with helping each other out on a "user to user" forum. 

 

To everyone helpful here, THANKYOU! you do a great job! 

 

P.S. I agree I am a hypocrite by starting a useless thread with rants in it, but i think it does need to be discussed.

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Professor
froschy
Posts: 622

Re: Goodbye and good riddance

While I agree with most of what you're saying, I can sympathise with the frustrations of these N97 users and while their rants don't help the vast majority of users on this forum they may help the individual frustrated user to vent a little over an expensive purchase of a product that was not up to scratch. Also, just possibly Nokia will get the message from the number of posters venting their frustration as in my experience the response from using the "Contact Us" link is less than satisfactory and sometimes, especially in this holiday season, I think I would be more likely to get a useful response from a letter sent to Santa then from the Nokia "Contact Us" link. ***

 

*** If anyone from Nokia takes offence to the sarcasm in my post, please note I would be happy to relate my less than satisfactory experiences with using the "Contact Us" link. This is genuine offer aimed at providing Nokia with constructive feedback to improve their customer support. Please don't just remove my post.

Nokia N97 (RM-507) v 22
iPhone 4 (Coming Soon) - Lemon N97 - SE - Nokia 8210 - Nokia 7710 - Nokia 5100
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Professor
rasmus
Posts: 370

Re: Goodbye and good riddance

Whatever say what you like, however the fact that Nokia released yesterday a new app "Nokia N97 Software Update - Memory Reorganiser 1.0" just goes to show that the phone was crippled the day it was launched into the market.  Instead of making new or better apps they seem to be spending their time trying to get a few more MB out of the C: drive.

 

I would like to see Nokia either pull the n97 from the market - or get this new symbian on it that is supposed to be lightweight and more efficient. 

 

I've never paid so much for a phone that was so riddled with issues - what is sad that nobody admits there is a problem, yet it is clear there is - and the release of the last title by Nokia  "Memory Reorganiser 1.0" just goes to prove that they know there is an issue but won't admit it. A 2-4 MB improvement is not going to cut it on a 32GB phone......!

I love my purple screen, 1/2 day battery, sketchy touch screen and $800 price tag - I call it my Lumia 900
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Sage
Posts: 187

Re: Goodbye and good riddance

[ Edited ]

Remember that the posting of a goodbye "rant" IS a cry for help albeit it may be a "last one".

 

What the posters are looking for is something, ANYTHING redeeming to keep them from making their decision.

 

I for one like my N97 with the exception (and this is a BIG ONE!) the GPS and Mapping.  I've had the official factory antenna replacement and still the application is next-to-worthless for reliable turn-by-turn navigation.  I won't go into the details here as I have posted many of these observations, what-I've-tried, what-happened-after and I've even signed up as a Nokia Pilot to "Beta test" (or is it still in "Alpha"?) their latest Nokia Maps.  At least I'm try to get the application working.

 

Please don't discourage people from posting any relevant observations or feelings.  If everyone who was displeased with the N97 just "voted-with-their-feet" and went away without saying anything, would Nokia learn anything from it?

 

If you want to be a Nokia "booster" at least try to maintain a positive attitude and realize that people need to vent every once and a while when something this expensive and this complex goes belly-up.

 

My previous Nokia was a 9300 and it did many things much better than the N97, but it can't do as much as the N97 has the potential to do.  Let's all try to keep the N97 a viable platform even if we have to wait for Symbian^2 OS.

Message Edited by rdcinhou on 19-Dec-2009 12:59 PM
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Contributor
Posts: 11

Re: Goodbye and good riddance

Solution to this, BUY AN IPHONE

 

As i posted in the nokia obituary thread, i want it everywhere so everyone knows how much of a piece of **bleep** the phone is

 

I sadly was one of the foolish Who purchased an N97 at great expense, struggled with it for months on end, problem after problem. This was far from my first nokia I've had nokias ONLY since the mid to late 90's as they were the leaders. Key word WERE. 

 

As I simply couldn't deal with the problems with the phone preventing me from doing simple tasks like making or receiving calls etc + the various other failings the N97 had + the time (days, weeks? Who knows) spent formatting, reloading, resetting and just trying to get the thing to work just crushed me. 

 

Some say the N97 was released to early? Well to you I say it was far to late, if it was released "later" when it was more "ready" it would have been scrapped as there is no way it could even be thought it could compete with other handsets that will be on the market in say the next 6 months. Nokia were just not ready, the phone was not ready, they were behind the 8 ball and knew it, but instead decided to release a substandard product to burn all those loyal customers out there. 

 

My solution ? Ebay, I sold the N97 at a great loss after the great expense of purchasing a "Flagship" phone 6 months prior. 

 

What did I get you ask? Well I got an iphone of course. 

Well that's a rubbish phone I hear you all say?! And the N97 "technically" with all its apparent and "advertised" features (never seen in the flesh & working) run rings around the N97 .. Sure you are right in theory. But you want to hear the crazy part? 

 

IT WORKS, I bought it, activated it, imported my address book & contacts, made a few settings changes, got a few apps (I even paid for them, something id never do with the OVI store) I have EVERYTHING I want working fine without problem. 

I then JB'd the phone to get it a little more "custom" to the way I want it. 

That's it, its been a few weeks now with this thing and I haven't had to format it, restore it, hard reset, spend hours of my days trying to get it to work, wondering why I haven't got calls or sms's that are expected to find that its locked up (N97) 

None of these things, like most people these days I don't have the time nor care for a product that wont be fixed to be all that it was promised it was, I don't have the time to waste trying to get it to work. 

In short I no longer have time for nokia as they haven't got time for me. 

 

As a "turning point" as such I also got rid of the Mrs. nokia phone (N95) and got her an iphone as I wish to not support nokia in any way. 

 

And even more amusing when I "terminated" my OVI account a couple of weeks back I thought that would be the end of it, it said this will close all your nokia accounts Inc your discussions profile, but no even the OVI TERMINATE FUNCTION DOESNT WORK!!!! I STILL GET EMAIL UPDATES FROM NOKIA WITH NO WAY TO UNSUBSCRIBE !!!!! - Can't log in as my user details don't work to change subscription settings, and there is no OFF setting for subscriptions either. 

 

 

 

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