Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Formatting memory card on the 5800 xpress music

Advisor
jazzieade
Posts: 15

Formatting memory card on the 5800 xpress music

I have a virus on my memory card which has de-stabilised my phone, has it seems to be frezzing, shutting down and just mis behaving. the problem i have with re formatting the card is that it came with some system files. if i reformat through the phone , will it replace all the system files on the memeory card...

 

Kind regards

 

jazzieade

Please use plain text.
Mobile Sensei
chanchan05
Posts: 8,091

Re: Formatting memory card on the 5800 xpress music

Yes, it will regenerate. However you will lose your maps. and all installations in it of course.

If you find my post helpful please click the green star on the left under the avatar. Thanks.
Please use plain text.
Advisor
jazzieade
Posts: 15

Re: Formatting memory card on the 5800 xpress music

i AM GOING TO BACKUP ALL MY DATA TO THE PC , THEN REINSATLL IT WHEN ITS FORMATTED..  THAT SHOULD DO IT.. ps can i download maps form the ovi shop or Nokia website.

Please use plain text.
Mobile Sensei
chanchan05
Posts: 8,091

Re: Formatting memory card on the 5800 xpress music

if you back up to Ovi Suite/PC suite, chances are the corruption will be backed up as well.

If you find my post helpful please click the green star on the left under the avatar. Thanks.
Please use plain text.
Advisor
jazzieade
Posts: 15

Re: Formatting memory card on the 5800 xpress music

Ok, then. but can i back up my Music, Images and Video folders and give them a clean sweep b4 i re-install..

 

Cheers

Please use plain text.
Mobile Sensei
chanchan05
Posts: 8,091

Re: Formatting memory card on the 5800 xpress music

Yep. Just run an AV on them.

If you find my post helpful please click the green star on the left under the avatar. Thanks.
Please use plain text.
Advisor
jazzieade
Posts: 15

Re: Formatting memory card on the 5800 xpress music

I did exactly that, i backed up my data to a pc, did an Av check and it was all ok.. Then i formated the card from my phone, but its still the same . Now its connected to a pc and i see another spyware...

 

'' File F: autorun. inf belongs to spyware w32/confick-D.''

 

 

I have just had a enough of this agrrro. Do you think I should take it to a mobile shop and flash my fone without the card, and then format my card with a clean pc, before i put in to my phone and then fprmat it again... Pls I need your Help..

 

Cheers

Please use plain text.
Mobile Visionary
Posts: 2,300

Re: Formatting memory card on the 5800 xpress music

If you format the phone then the memory card has no virus .

Possible your PC has a virus .

What is drive F with phone connected .

 

jje

Please use plain text.
Mobile Sensei
chanchan05
Posts: 8,091

Re: Formatting memory card on the 5800 xpress music

Yes. it could be that your PC has a virus, and everytime you connect your card to it, the virus is activated and transfers to the card. have you made a deep system scan of your PC lately?

If you find my post helpful please click the green star on the left under the avatar. Thanks.
Please use plain text.
Advisor
jazzieade
Posts: 15

Re: Formatting memory card on the 5800 xpress music

The pc's i have used do not have any virus.. The F: drive , was relating to the drive of my memory card..

 

As i type this, the phone is being flashed in a mobile phone store, I hope it sorts it out.. I will format my memory card before i put it into my phone...

 

Thanks for the advice

 

Jazzieade

Please use plain text.
Advisor
jazzieade
Posts: 15

Re: Formatting memory card on the 5800 xpress music

The main symptons of the phone, was . frezzing, shutting down on its own, applications not showing ..i.e display malfunction..etc

 

 

I think the virus has corrupted my phone internal memory..???

 

Jazzieade

 

Please use plain text.