19-Dec-2009 02:45 AM
I am in big trouble and need your help.
Yesterday, I updated my phone's Firmware. From 12.????? to 20.0.019. Unfortunately, whilst this was happening, I got a message on screen saying that the connection was lost between my phone and my computer. I was then given some instructions as to how to continue with the Firmware update. I carried out these instructions and completed the update.
This has happened on previous Firmware updates.
Now the problems start! The phone turned itself off and when it turned back on, I just got the very first screen that shows the Nokia sign and that's it. It won't go any further than that and the only way I can turn off my phone is by removing the battery. Basically what I'm saying is that I can no longer use my phone.
I'm in real trouble as I need my phone for work and I don't know what to do next.
PLEASE can someone help me?!!!
19-Dec-2009 02:52 AM
19-Dec-2009 02:55 AM - last edited on 19-Dec-2009 02:56 AM