[totoanon]

Hi all a bit of a long shot here, I have found that after having my n96 now for just over 12 months i have a large collection of dust under the screen. Does anyone have any ideas as to how i can remove this without having to take my screen to bits, any help would be gratefully accepted as i was hoping to try and get another 12 months out of my phone.

Message Edited by totoanon on 12-Sep-2009 01:19 PM

[dominick]

Hi,

this is easy.

If you purchased it with a subscription: call your provider, say the phone doesnt work like its suppose to be. and mention that the screen stops workin at random times

They will probabbly send you an envelope so you can send your phone away to be "repaired".

THe factory will update your phone (they wont even look at itm they just conenct it to a computer with dozens of phone connected to it,

and they will update it.

Then they will see your comment that the screen stops randomly, so they will disconencty the screen, test the screen, finds out it works great. They will clean it and send it back to you.

You will get a new enveloppe with your phone and a report that they updated your phone, checked your screen and didnt find anything off. But if it happens again you can always call the customer service of your provider.

If you purchased it locally, just do they same (without the envelope ofcourse,) but they may charge a buck of 20 because of the effortm large providers dont do this because it probably took them 5 minutes to "repair", and it would be expensiver to make an invoice than to let it be.

CHeerz.

After that they will 

[totoanon]

I was hoping not to have to send my phone away. maybe i should try nokia care point in the uk

[psychomania · Accepted solution]

Most independent care points in the UK (not those run by CPW) will clean out the screen for you, usually while you wait.  If you have a non-CPW care point near you give them a call and ask.

[totoanon]

thanks. I have a couple of the non carephon warehouse ones near me, maybe a trip to town is needed. Finally be able to see who is calling me LOL