Search Discussions:
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

Re: Contact Bar has stopped Working for Nokia 5800...

Sekhonjs
Contributor
Posts: 6
Accepted Solution

Contact Bar has stopped Working for Nokia 5800 XM

Options

19-Nov-2009 02:42 AM

Is there any way that anyone would be able to help me. I have had the Nokia 5800XM for 2 months now and a couple of days after getting it, my contacts bar home screen froze. It does not let me add any contacts on, and leaves the screen unresponsive which means that i have to use a different home screen option. have tried Updating Firmware(also tried re-installing it) My version is 30.0.011, and it does not let me update to the new Firmware

any help is much appreciated

Thanks
Message 1 of 2 (1,103 Views)
Reply
0
Please use plain text.
 
Norbreck21a
Contributor
Posts: 6

Re: Contact Bar has stopped Working for Nokia 5800 XM

Options

19-Nov-2009 07:57 AM

I had this problem with my 5800XM last week. The only difference was that it was the shortcut screen that failed. Everytime I pressed a button nothing happened, even the contact and dialler buttons were dead. I had to change to the contacts home screen (very annoying). Tried the web but couldn't find any mention of this problem.

 

In frustration, I did a hardware re-set of my phone (after doing a backup) using the Green, Red and Camera buttons whilst the phone was powering up,. I then re-formatted the memory card in the phone and did a full re-install.

 

Hey presto, everything works perfectly again. I guess the software in some way got screwed up  ?

Message 2 of 2 (1,068 Views)
Reply
0
Please use plain text.