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Re: Cannot update my Nokia 5800 firmware

Advisor
Posts: 12

Cannot update my Nokia 5800 firmware

Even though Nokia has released several firmware updates for the Nokia 5800 (last one just a few days ago), I'm stuck in version 21.2.025 (custom version 21.2.025.415.02).

 

I have tried to update it directly on the phone and also using PC Suite's Nokia Software Updater but in both cases I get a "no new version available" message.

 

Any help will be appreciated.

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Mobile Sensei
Fender77
Posts: 5,166

Re: Cannot update my Nokia 5800 firmware

Then there is no udate available for your device (productcode).
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Advisor
Posts: 12

Re: Cannot update my Nokia 5800 firmware

[ Edited ]

I guess I found an answer in "All about Symbian":

 

http://www.allaboutsymbian.com/features/item/How_to_update_the_firmware_on_the_Nokia_5800_XpressMusi...

 

Why do some 5800 owners get a firmware update before others?

 

Even a single phone model can come in many different variants, each with its own firmware. For example if you buy a phone from a phone network operator, it may have a custom firmware version.

 

When a firmware update is released, it's normally released first for unbranded unlocked phones, with all the network-locked variants released after that. Some network operators may not bother to do updates for their variant, in which case anyone who's bought a phone locked to that network is stuck with old firmware even when the manufacturer has created new firmware.

 

 

So I guess my network operator is not paying any attention to these updates and I'm stuck in custom version 21.2.025.415.02 for good.

Message Edited by jrcampins on 31-Jan-2010 04:21 PM
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Contributor
Posts: 7

Re: Cannot update my Nokia 5800 firmware

Yet, while my 5800 is no-brand, no firmware update is still available from its pre-installed v.31. Is there a reason for this?

 

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Advisor
Posts: 12

Re: Cannot update my Nokia 5800 firmware

I understand that if you have an unlocked phone you will get the update for your "variant" sooner or later, definitively sooner than the rest of us. Anyway, V31 is not an old one. It was released about three months ago. It will definitively allow you to install  and enjoy Ovi Maps "for free and forever" as Nokia announced a few days ago.

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Contributor
Posts: 7

Re: Cannot update my Nokia 5800 firmware

I confirm Ovi Maps could be installed, and are working flawlessly.

And, since one of the most sought after features of the new v. 40 is the kinetic scrolling, since I'm mostly using Opera Mini (that has kinetic scrolling on its own) I can be happy enough with what I have.

 

paolo

 

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Mobile Sensei
chanchan05
Posts: 8,091

Re: Cannot update my Nokia 5800 firmware

@ptram- i suggest you try opera mobile then, works better than mini
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Contributor
Posts: 7

Re: Cannot update my Nokia 5800 firmware

Chan, thank you for your hint. But I admit that I like Opera Mini 5 better: it has the same very well conceived UI, and at the same time it is lighter (without any apparent sacrifice to browsing features).

 

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Mobile Sensei
chanchan05
Posts: 8,091

Re: Cannot update my Nokia 5800 firmware

Actually, Opera Mobile uses less RAM, and is faster, because it is a native symbian app and mini is a java app. Also the keyboard on the mobile is much better than the one on mini. I suggest you try it. Anyway, you can have both on your phone if you want.
If you find my post helpful please click the green star on the left under the avatar. Thanks.
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Contributor
Posts: 7

Re: Cannot update my Nokia 5800 firmware

Chan, are you referring to Opera Mini 4 or 5? After trying both (and Opera Mobile) I feel that Mini 4 and 5 are very different the one from the other; and that Mini 5 seems to resemble more Opera Mobile 10 than its predecessor. I didn't do any deep comparison, but I wonder if you are thinking to the latest beta of Mini.

 

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Advisor
Posts: 12

Re: Cannot update my Nokia 5800 firmware

[ Edited ]

Back to the original post (updating nokia 5800 firmware) I've found a blog describing a detailed procedure to update the phone "product code" (whatever that is). I understood that once you change the product code you are able to get firmware updates from Nokia. The blog is written in spanish. You will find it at http://www.usonokia.com/blog/2009/12/actualizacion-de-software-nokia-5800-xpressmusic/

 

I would like to hear from if anyone that changed its phone product code and side effects this might have.

Message Edited by jrcampins on 01-Feb-2010 08:15 PM
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Advisor
Posts: 12

Re: Cannot update my Nokia 5800 firmware

Here is another blog describing exactly the same procedure, this time in English.

 

http://www.nottinghamjazz.co.uk/blog/?p=66

 

 

 

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Counsellor
lilhaiti
Posts: 119

Re: Cannot update my Nokia 5800 firmware

In regards to the Product Code question.  The only side affect would be that it would void your warranty.  Also that is not a procedure that can be discussed in the forum.  

 

In regards to Opera Mini 5 vs Opera Mobile 10.  I have used both on my phone and would have to say that I think Mini is a better option.  Some users (including myself) have gotten "Out of Memory" warning while using Mobile 10, even after I changed the memory allocation.  Yes Mobile has a slightly better keyboard and there are more configuration option, but the browsing experience is not much different with Mini than it is with Mobile.  I prefer Mini 5 since I do not have to worry about running out of memory while browsing.

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Advisor
Posts: 12

Re: Cannot update my Nokia 5800 firmware

Warranty is something I don't want to loose. Actually it is the reason I bought the phone from my carrier. Unfortunately, it seems that I bought a phone and a straitjacket too.

 

Thanks for your answers and sorry for bringing the product code update subject to the forum. I had no idea this would be a sensitive issue.

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New Member
xian63
Posts: 2

Re: Cannot update my Nokia 5800 firmware

My phone product code is 0559408. It has 30.0.011.C02.01 (language set 23) installed. I checked Nokia website and it says I can update to 40.0.005. But both NSU and FOTA tell me there is no update. Any idea? Appreciate.

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Mobile Visionary
zoro06
Posts: 943

Re: Cannot update my Nokia 5800 firmware

where did u purchase your phone from ?

-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled :smileyhappy:
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2
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New Member
xian63
Posts: 2

Re: Cannot update my Nokia 5800 firmware

I bought the phone from a local cell phone store in California.

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Mobile Visionary
zoro06
Posts: 943

Re: Cannot update my Nokia 5800 firmware

u need to install product code checker to make sure your product code is 0559408

 

because 0559408 is : MENA_A RED   (( middle east - north africa ))

-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled :smileyhappy:
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2
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Advisor
SuperCa
Posts: 10

Re: Cannot update my Nokia 5800 firmware

sign up to this petition:

http://www.petitiononline.com/noknobrn/petition.html

it's for italian product codes nobrand, but maybe could help too.. hope that nokia will listen if we are many together..

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