[Trgovec]

Hello everyone 

I've woken up this morning to find out that events on my calender are not displayed on my home screen anymore 

If i go under the home screen settings i can not even find Calender to tick it anymore.

What could go wrong? 

My Nokia 5800 is brand new (only a week old with newest firmware) and i'm sycing my calender with the one in Outlook.

Please help me. Thank you very much indeed. Kind regards

[jimmyireland]

try a soft reset the code is *#7370# and back up user data such as contacts this returns the phone to out of box state

if asked for security code its 12345

[Trgovec]

thank you for your reply 

May i ask what will happen to my Navigation license if i do the soft reset (*#7370#)? Will it still be there after i've restored things from my backup?

[jimmyireland]

it wont affect licence this just returns the phone to out of box its not a deep reset that wipes the phone entirely

[Trgovec · Accepted solution]

Great, it worked. Although i have lost my Opera browser and a few more things :/

Thank you so much for your help! 

[tiagofso]

Hello!

this also append to me this week!

and last week was the email shortcut!

and I think that is completely stupid to soft reset the phone each time this occurs!

because the issue is a bit more deep...

because these "things" just didn't disapeared from the desktop! These two also disapeared from the menu where you activate it!!!

before I hade 6 options there "shortcuts" "search" "music player" "radio" "agenda" and "email"

now these last two are just gone!

and it was really over night! meaning without any instalation or any other thing!

I really hate to do a soft reset, or a firmware update, because the I have to re-install and configure and personalize everything....

So, is there any way to get this back working???

Thanks 

Tiago 

[hiway66]

I've noticed that the "radio" even when checked doesn't show up either. The Xpress music won't show the radio option, but I can find it by going through the menu then music option. Weird.

[srsaba]

I think this is an issue with the 5800 FW/SW as this has happened to me 5 times already and every single time I have to back up my phone then reset the phone to get it back to factory status. Then restore all. This is a long process! I think this issue has to do with the email and text interface. If interface to email/text servers hangs then this issue happens.  

I have done a little more investigation on the issue with my Nokia 5800, and I was able to reproduce the problem four times already as follows:

* I navigated to "Messaging" then accessed "Hotmail" inbox.

* I tried to "Disconnect" from mail server so that I can change the Email Retrieval Settings (phone will not allow changing the settings without disconnecting from the mail server).

* While trying to disconnect, the phone hangs and after 10 minutes of wait time I powered down the phone.

* I then Powered up the phone again. 1st time the "Calendar" disappeared from the Home screen. So I checked the "Settings"/"Personal"/"Home Screen" and the Calendar is no longer an option to select. Available only "Shortcuts"/"Search"/"Music Player"/"Radio".

* I followed then Nokia Support Rep's instructions to reset the phone. It then restored the FW to its original state, i.e., now the Calendar is back to being an option to select and thus displayed at "Home Screen".

* Anyway, I tried the above process Three times afterwards and yet time after time the issue did occur on all attempts (readily reproducible).

* This time the "Shortcuts" disappeared from the "Home Screen" instead of the "Calendar". So once again, I checked the "Settings"/"Personal"/"Home Screen" and the "Shortcuts" is no longer an option to select. Available only this time "Search"/"Music Player"/"Radio"/"Calendar".

It seems that for some reason, after a while, the connection to the email server gets stuck and the phone freezes. At this point the screen gets locked and the only way around it is to restore the phone to its original factory state (via *#7370# or by pushing the red/green/camera and power buttons simultaneously) after which I lose my data and customized settings including some downloaded apps!!

This seems to be an instability issue with the Nokia 5800 firmware.

[mattiasw]

That the calendar disappears from the home screen is the reason I will buy a new non-nokia phone within the next month (iphone or android nexus or hero). Syncing with Exchange is the reason I have a "smartphone".

This bug has existed all the time for 5800, and although I have updated the firmware in the 5800 twice in the meantime, the bug is not fixed. Nokia really deserves to loose the smartphone race. I cannot understand why Nokia cannot fix this. I can accept bugs, but I expect the vendor to fix serious bugs within a reasonable time-frame.

Everytime I upgrade the firmware, I loose all the applications, I mostly use SportsTracker and Nokia Map (now Ovi-map). SportsTracker is the ONLY application I will miss.

Is there anyone out there that can say that if you want a smartphone, you should have a Nokia????? I really do not understand what Nokia is doing?

It is obvious that IPHONE is winning, since all the other vendors screw up

• Nokia doesn't fix bugs,
• Android is fragmented and not all phones can be upgraded to 2.0/2.1,
• Microsoft is just sleeping and delivering last years stuff,
• Palm is so small that no one outside US cares,
• and Blackberry cannot do anything but email

But Apple doesn't deserve to win, since that actually are more evil than MS. But who cares, I just need a working phone, and I do not pay the bill anyway.

[xraycat]

I can confirm that disconnecting from my hotmail account causes the phone to freeze or hang and the home screen to become unusable. I've had my 5800 for a couple weeks now and have encountered the broken home screen 3 times and have had to perform resets each time.

I have noticed that when the basic or shortcuts home screen is broken the contacts home screen will work. However, this does not change the fact that the messaging application freezes when disconnecting from a hotmail account.

[SqishyQ]

This is because they changed the menu on the bottom. Goto Settings, Personal, Home Screen, Home Screen theme and change to Short Cuts bar. This puts the bar on top and fixes it. 

[guillermogaucho]

Hi!

thank you , it worked for me too.

[Brotherkennyh]

Hi,

I have recently had the same problem with my phone.

I few days ago I removed Nokia Messaging because it had issues sending emails and used the original email the phone came with. This worked fine except that if you have it download emails for you it downloads your entire mailbox and not just the recent stuff and there is no option to automatically remove them. Not that I noticed anyway.

For a few days I had no problem, then my calendar/email notification disappeared from the home screen. I rebooted the phone and the home screen shortcuts disappeared and were unresponsive. I tried reinstalling the firmware, but it didn't help.

After reading online there are many suggestions to reset the phone to factory settings, but I noticed a comment that the errors can be caused by a problem with email.

I deleted my email mailbox and my Home Screen immediately returned to normal.

Hope this helps anyone else having the same problem.

[abhizeet56]

my nokia 5800(RM-356) has only 3 contacts,it doesn't allow four contacts,and the contact bar homescreen doesn't show the same as it shows in pics having four contacts and contact menu,,,
I am really tired searching for remedy ,,even the nokia care doesn't know how to solve the problem,,,and software update doen't help
Help me plzzzz,,,god wil help u!!!!!!

[abhizeet56]

i mean contact bar contains only 3 contacts in standby rather than 4

[abhizeet56]

help me ,,my phone iz indian version