[lucky277]

My phone got struck and the touch was not responding. Tried to switch it off, but the lock key and the power button(switch on/off button on top of the phone) were also not working.

As I was not able to do anything, I removed the battery and then replaced it. After the battery is in place, I switched the phone on.

It was more of a shock for me..!!

When I opened Messaging..no messages were present in my Inbox, Sent, Drafts and My Folders.

I used to store the messages on my Memory Card. So I quickly checked other data on the memory card like the music files. All of them were fine and even the music files am able to play.

I called up Nokia Care Technical Wing, but they are of no use. They talk like any network customer care people rather than technical experts.

I was completely disappointed with this **bleep** from Nokia.

I now changed the default saving memory of messages to Phone Memory but not sure if this works or not.

I was an avid fan of Nokia and purchased the phone a month ago with v40.0.005

I guess someone has already faced the problem, but no solution. If anyone has any inputs please provide.

I have lost my messages rather memories by using this device. Please suggest the solution if I can get back those lost messages.

@NOKIA: Some one has faced this problem while he was using V21.0.025.

Refer this thread: /t5/Messaging-Email-and-Browsing/Nokia-5800-deleted-all-messages-after-dead-battery-HELP/td-p/588279

But still donno why you people havent came up with probable cause and its solution..!!

[chanchan05]

Its difficult to look for a solution when the problem seems to be completely random and almost unrepeatable. Happened to me once on v20 and I cant find out how to repeat it. The best "solution" I could come up with was to set my phone to back itself up every day automatically, and sync my messages to Ovi Suite every morning and evening.

[grigo53]

check the message settings and see if your card is still set as default location to save your message. if not the set it and your messages (i hope) will appear as well.