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After Updating Belle On My N8 I lost My Saved Mess...

Advisor
Sharjeel
Posts: 10
Accepted Solution

After Updating Belle On My N8 I lost My Saved Messages

Please help me after updating Symbian Belle on my N8 i have lost my saved messages,please help me to recover my lost messages because they were very important to me.

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Advisor
jonfr500
Posts: 16

Re: After Updating Belle On My N8 I lost My Saved Messages

You can run the automatic backup that the Ovi suit does before the upgrade. But that should hold the messages in it. The best would have been if you did do manual backup before you started the update. 

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Advisor
Sharjeel
Posts: 10

Re: After Updating Belle On My N8 I lost My Saved Messages

you mean that now i can not recover messages.there would me another way

 

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Advisor
jonfr500
Posts: 16

Re: After Updating Belle On My N8 I lost My Saved Messages

If you did not backup your messages, they are lost. This happens because the phone is formatted during the upgrade to Symbian Belle. Why it is done in this manner I do not know. So if you do not have any backup everything that was on the phone is lost. That is contacts and messages.

 

So I hope that you have an backup in an older phone, if you do not have any backup on your pc.

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Advisor
Sharjeel
Posts: 10

Re: After Updating Belle On My N8 I lost My Saved Messages

Ok thanks buddy for your guidness. :smileyhappy:

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Professor
Vaidovesta
Posts: 321

Re: After Updating Belle On My N8 I lost My Saved Messages

[ Edited ]

Did the Nokia Suite do a Backup of your phone? What OS are you using on your PC? We can try determine if it has created a Back Up or not.

N8-00,Galaxy Tab 10.1
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Advisor
Sharjeel
Posts: 10

Re: After Updating Belle On My N8 I lost My Saved Messages

Yes Nokia suite did the backup and I am using windows 7.Please help If you can
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Professor
Vaidovesta
Posts: 321

Re: After Updating Belle On My N8 I lost My Saved Messages

Check under Libraries>>Documents>>Nokia Suite>>Backups and see if there aren't any files there?

N8-00,Galaxy Tab 10.1
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Advisor
Sharjeel
Posts: 10

Re: After Updating Belle On My N8 I lost My Saved Messages

oh thankyou so much.Yes I found the backup.Now the Messages are going back to the phone but The process is still 0%

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Advisor
Sharjeel
Posts: 10

Re: After Updating Belle On My N8 I lost My Saved Messages

Oh great!!! I got all my old messages back and I am very happy.
After backup,I lost my new messages but they were not important
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Professor
Vaidovesta
Posts: 321

Re: After Updating Belle On My N8 I lost My Saved Messages

It will complete....... Shout when done.

N8-00,Galaxy Tab 10.1
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