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Re: 5800XM - hard reset after upgrade ?

Registered Member
Posts: 2

5800XM - hard reset after upgrade ?

hi all ! I just want to ask. my friends told me to hard reset my Tube and re-formated my memory card after I upgrade the firmware. is it true ? they said its a must (lot of explanation why, can't write it all). but i don't had trouble without hard reset my phone. I've had my Tube upgraded to FW21 from FW20. Anyone ?
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Counsellor
Posts: 56

Re: 5800XM - hard reset after upgrade ?

Your friend is over-reacting a bit.

 

Basically, some people might have to do a hard reset if they have problems after the update, but most people probably won't have problems.

 

I covered this in a 5800 firmware tutorial I did for AAS, I hope it's okay to link to it:

 

http://www.allaboutsymbian.com/features/item/How_to_update_the_firmware_on_the_Nokia_5800_XpressMusi...

 

Basically:

 

1.If the OTA firmware update works without a hitch, you don't need to do anything

 

2. If there's a problem after the update, try a settings reset using the code*#7780# and then lock code (which is 12345 by default)

 

3. If there's still a problem, try a firmware update through the PC application (ie wipe the phone).

 

4. If there's STILL a problem, contact Nokia's support services (go to nokia.com/support and select your country or region)

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Registered Member
Posts: 2

Re: 5800XM - hard reset after upgrade ?

thank you. i upgrade it from my PC. btw, whats new from FW21 ?
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Counsellor
Posts: 56

Re: 5800XM - hard reset after upgrade ?


reza2eca wrote:
thank you. i upgrade it from my PC. btw, whats new from FW21 ?

A few bug fixes and other stuff, for example the standby light now blinks even when you don't have a message or missed call, but the blinking speeds up if there is a message or missed call.

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