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5800 v50 software update problem

genman39
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genman39
Posts: 1

5800 v50 software update problem

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04-Sep-2010 03:44 PM

I just updated my phone to this v50 firmware as it hadn't been done in a year or so and i wanted the newer features....it installed ok according to Ovi suite but now the phone is un-useable due to the screen scolling diagonally and being offset by 10mm to the right with little or now touch screen ability..the bottom half of the screen is just speckles.

V50 is the latest available for the phone code and i've tried hard and soft resets with no joy.

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JamboJIPP
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JamboJIPP
Posts: 5

Re: 5800 v50 software update problem

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29-Oct-2010 09:44 PM

Have you resolved this issue as I upgraded to v50 yesterday and my phone screen has done the same as yours. Tried reinstaling from Nokia Ovi suite, resetting (red, green + camera on boot up).  Any other ideas gratefully recieved PLEASE  :-)

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JamboJIPP
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JamboJIPP
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Re: 5800 v50 software update problem

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01-Nov-2010 10:56 PM

Just wondered have you ever replaced your screen? You may be interested in this post:

/t5/Software-Updates/HELP-updated-5800-to-v50-firmware-and-screens-gone-crazy/m-p/783559/highlight/t....

 

Myself and 'popdown' (mentioned in the above post) have replaced ours so depending on your answer this may or may not be the reason for a wrecked screen layout!  If you have was it done by yourself and was it an official 'Nokia' one or not?

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