Search Discussions:
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

Re: 5800 Internet page locks up and menus disappea...

Barnes
New Member
Barnes
Posts: 4

5800 Internet page locks up and menus disappear

Options

19-Jun-2010 08:30 PM

Hi All,

Difficult one to explain but will try.

 

Since the an upgrade my internet page "expands" and you lose the grey task bar at the bottom of the screen which has the "back" "close" "stop "options" etc and a small and large arrow appears in the bottom right corner.

Previously when I tapped the arrows the grey option bar appeared and you could navigate around the menus.

Frustratingly I'm getting locked into the screen and no amount of tapping will bring the menu up. It even happens on Google home screen.

Has anyone found this issue and have any suggestions please?

Cheers.

Message 1 of 2 (382 Views)
Reply
0
Please use plain text.
 
Mobile Sensei
Mobile Sensei
carman58
Posts: 6,126

Re: 5800 Internet page locks up and menus disappear

Options

19-Jun-2010 09:58 PM

Hi, all I can suggest is a reset , which is always advisable after a software upgrade . You should ONLY backup your contacts and calendar and nothing else as your settings could be causing your problem (because they apply to the old software and not the new ) Dial *#7370# followed by 12345 and phone will reset , you will have to set it back up but should find it works like new ! Good Luck

If I have helped at all, a click on the White Star is always appreciated :

you can also help others by marking 'accept as solution' :smileyhappy:

Message 2 of 2 (367 Views)
Reply
0
Please use plain text.