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Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone
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21-Feb-2009 02:58 PM - last edited on 21-Feb-2009 03:02 PM
I had bought this nokia 5800 three week ago. This problem did not occur on the first day. On the second day, after i put in some media files inside the memory card through USB connection (using nokia PC suite), the phone will hang during restart and i need to take out the battery to turn the phone off. This problem keep on happens until i remove the memory card from the phone. Somemore, this problem does not disapear even i remove those media files.
With this problem, i need to remove the memory card evey time i restart the phone and plugin the memory card again after the phone is turned on.
Can anybody help me?
By the way, i would like to ask ---> if i plugin the memory card after the phone is ON, will it harm my phone or the memory card?
The memory card is original card come with the phone.
Firmware: V11
Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone
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21-Feb-2009 05:09 PM
Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone
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21-Feb-2009 08:41 PM
If this is happening when the MMC is not inserted then the fault almost certainly lies with the memory card somewhere.
A corruption of data can sometimes happen on the MMC when transfering files from pc to phone.
Try the following.
- Menu
- Applications
- File manager
- E. Memory Card (select and go into E: drive)
- Options
- Menory card options
- Format
- Select Yes
- Enter Security code (default is 12345 is not changed)
This will format your memory card, and should delete any corrupted data held on the card.
Note that performing a format on the card will delete all data held on it.
My posts are my opinion and not the direct views of Nokia.
If my posts are helpful, please give me some KUDOS
Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone
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19-Oct-2009 10:20 PM
i want to format my memory card on my 5530xm because i had some corrupted file and aplications so i tried the same way for 5800xm but when i put options i dont get (memory card options) what should i do please reply
Re: Nokia 5800 - The phone will hang during restart if there is a memory card inside the phone
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22-Oct-2009 07:41 AM
Your memory card is corrupted.
Firstly hard reset your device without inserting the memory card. And after hard resetting just insert back your memory card.
If still the problem persits just attach your device to your PC in Mass Storage mode and right click your memorycard and select properties and select tools and select check now..i.e. scan disk your memory card for errors...
