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Re: Windows Live ID -service is currently unavaila...

New Member
mikkis_
Posts: 4

Windows Live ID -service is currently unavailable

For a couple of days now, I haven't been able to update or install any apps from the Marketplace, since I've started to get this error: "Windows Live ID -service is unavailable right now. Please try again later" (translated from originally Finnish message).

 

It has worked just fine earlier. Network is OK and pretty much everything else is working. Any idea what could be wrong?

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Moderator
Raoul_Duke
Posts: 1,488

Re: Windows Live ID -service is currently unavailable

H mikkis_,

 

Thank you for your first post and welcome to the Nokia Discussion forums.  

 

There are a few things you can try to resolve this error. Please make sure all you creditals are correct.

 

Also try to go to your mail accounts in, Settings - edit your windows live password and re-enter it,  click on the check to save it. 

 

Hopefully this should resolve it if not please get back to me on this thread!

 

Regards

 

 

Raoul_Duke

 

 

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If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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New Member
mikkis_
Posts: 4

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Thank you Raoul for a quick reply. Seemed like a good advice, but didn't help.

 

When I changed tthe password to some bogus text, it still went to "syncronizing..." and nothing. It doesn't give any error about wrong password. And of course changed it back. No response what so ever. Could there actually be something wrong with the Windows Live ID service in Finland?

 

I'm using Lumia 800 with firmware version 1600.2479.7740.11451 and OS version 7.10.7740.16.

 

mikkis

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Moderator
Raoul_Duke
Posts: 1,488

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Hi Mikkis_

Sorry to hear that!

There potentially could be something wrong with the servers but when you are getting this error are you also getting an error code?

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Moderator
Raoul_Duke
Posts: 1,488

Re: Windows Live ID -service is currently unavailable

Also is your live I.D linked with any other account such as you XBOX live account or your hotmail or msn?

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New Member
mikkis_
Posts: 4

Re: Windows Live ID -service is currently unavailable

No code, just text.
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New Member
mikkis_
Posts: 4

Re: Windows Live ID -service is currently unavailable

Unfortunately this issue hasn't gone anywhere. Does anyone else have the same issue? Currently I can't do any updates or install ew apps from the Marketplace.
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Moderator
Raoul_Duke
Posts: 1,488

Re: Windows Live ID -service is currently unavailable

Hi

 

Is your live I.D linked with any other account such as you XBOX live account or your hotmail or msn?

 

Are you able to log into those?

 

 

Regards

 

 

Raoul_Duke

If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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Registered Member
amir_zub
Posts: 1

Re: Windows Live ID -service is currently unavailable

same problem is being faced by me

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Mobile Visionary
foxmeister
Posts: 1,204

Re: Windows Live ID -service is currently unavailable

[ Edited ]

Is this on a WiFi connection or 3G?

I had this issue last week when my 3G connection failed

 

It sounds like it could be a Data connection issue

If this Post is helpful. A click on the White Kudos star is always Appreciated

Last Nokia:  Nokia N900 -10.2010.203.1

Current Phone: Nokia Lumia 800


 

Previous Phones:Don't Ask ;-)

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Registered Member
Prateik
Posts: 1

Re: Windows Live ID -service is currently unavailable

I'm also getting the same error without any error code. I'm able to use the hotmail account but not the marketplace. tried searching internet for the solution and I end up here.

I'm from India and using lumia 710

Appreciate quick solution from Nokia

thanks

Prateik

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New Member
Laurensteer
Posts: 1

Re: Windows Live ID -service is currently unavailable

I am also having this problem when trying to download applications through the marketplace on 3g. Is there a solution yet?
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Moderator
Kosh
Posts: 717

Re: Windows Live ID -service is currently unavailable

Hi all,

 

Laurensteer, welcome to the forum and thanks for posting!

 

The error you are receiving is a report from the LiveID service and not related to the Lumia itself. If you encounter continuous problems contacting the service is may be best to contact Windows Live support directly for assistance.

 

Let us know if you have any further questions

Kosh

There's only 10 types of people. Those who understand binary and those who don't..

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