[noform72]

Hello there,

When i connect my phone to pc (ovi suite mode selected in phone) ovi suite isn't detecting the phone. But the same phone when connected to my friends pc it gets detected.

I have tried installing different versions of ovi suite but leading to the same results. I don't know what is the problem.

Looking forward for a solution..

Thank you

[satari]

I am not sure whether this will solve your problrm but you could try this once.

1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.

[noform72]

Oops !! The problem prevails...

[new2symbian]

Are you using 64-bit Windows? I have the same problem on 64-bit Windows 7. Works fine on 32-bit. Nokia CS confirmed to be an issue, but I have yet to hear back from them on how to fix.

[mahayv]

Hi,

Please check:
Phone time and date is properly set
SIM card in phone
Free memory available in phone's C: drive

If you have a separate  Nokia Software Updater application in use,  download the latest Nokia SW Updater and install.

If it does not help:
-Go to Program and Features or Add remove in Control Panel
- Click Nokia Ovi Suite
- Click Uninstall

Uninstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution

Then restart computer.

- Download and install latest Nokia Ovi Suite

http://europe.nokia.com/support/product-support/nokia-ovi-suite/compatibility-and-download

- Restart Computer again
- Connect the device, do not open Nokia Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Ovi Suite.
- Check for the issue

I hope this helps.

Br

mahayv

[noform72]

Sorry for the late reply..

I have done these all things. The problem is its not getting detected in my comp *only*. Its getting detected in my friends pc.

[abc123456c1]

I have exactly the same problem. It did work with my phone and PC for half a year - and now without a change it does not work anymore. I assume it has something to do with the new version of the Ovi suite.

Please fix fast !

My pc - win xp 32 bit, absolutely up to date with microsoft updates.

phone c6-01 - current phone software.

The phone is recognised, I can access phone and memory card via the explorer - no problems.

It's just the ovi suite that does not recognise the phone.

[noform72]

yeah... Phone gets detected in PC but not through OVI

[new2symbian]

Quick update: They escalated to level 3 customer support a month ago. Still no solution. No good news, sorry.

[noform72 · Accepted solution]

I don't know how but today all of a sudden ovi detected my phone. I was downloading some app from ovi in mobile that time.

anyways thanks for your time ppl.

[emp65]

Thanks, tried all the other problem solvers ie uninstalling and reinstalling to no effect.
Your solution worked first time and was a hell of a lot quicker. Thanks again

[elinamk]

It happened to my phone after I installed the new Nokia Suite 3.2.100. It detected my N79 but not my C6-01 so I followed your instructions and voila!!! Thanks a lot!!!