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Re: Upgraded software - now PC doesn't recognize p...

Registered Member
Posts: 3

Upgraded software - now PC doesn't recognize phone

Updated PC Suite.  My computer did not recognize phone.  Restarted computer and Phone.  Same results.

 

Removed PC Suite and downloaded OVI.  Same results.

 

Wish I hadn't updated.  Things were working fine before update.

 

Windows XP.  Nokia 5320

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Mobile Guru
cricfancy
Posts: 2,267

Re: Upgraded software - now PC doesn't recognize phone

Hi HappyFish,

 

Could you please give complete details about your Phone & PC

Every One knows about Alexander Graham Bell who inventd the telephone, but he never made a call to his family. Bcoz, they r deaf. Live for Others.
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Advisor
oinkd
Posts: 20

Re: Upgraded software - now PC doesn't recognize phone

I had the same problem too, I had to uninstall everything and then reinstall.

 

Even unstalled the Connectivity Driver and resintalled.


Worked after that.

 

Weird.

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Professor
tpt635601
Posts: 450

Re: Upgraded software - now PC doesn't recognize phone

[ Edited ]
M$ funda of uninstall application -  reboot pc - reinstall :smileyvery-happy:
Message Edited by tpt635601 on 19-Nov-2009 12:15 PM
If my post helped you, click on Kudos button :smileyvery-happy: and if my solution provided is opt 2 u, accpt my solution :smileyvery-happy:
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Registered Member
Posts: 3

Re: Upgraded software - now PC doesn't recognize phone

Thanks for the suggestions, folks, but not much seems to help. 

 

There is one other strange characteristic with this problem though:

Usually when something gets connected to the USB port of my computer ,it give an audible notice - two notes - first a low note then a higher note.  When a device is removed from the USB port, it give a high note then a lower note.  Now when i connect my phone it gives two low notes.

 

Any idea what that would indicate?

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Registered Member
Posts: 3

Re: Upgraded software - now PC doesn't recognize phone

Hah !  You got it !

 

I found a Connectivity Driver andclicke "Repair Driver".  In a minute or two it had fixed the problem.

 

Many thanks !

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New Member
Posts: 4

Re: Upgraded software - now PC doesn't recognize phone

had kinda the same issue with my N97

 

have several pc's with each there PC suite 7.1.40.1 and OVI 2.0.1.35 latest updates

done on 2 WinXP : result no problem whatsoever; on  a vista 32bit : no problem

on 1 vista 64 : no problem, on another 1 vista 64 : not able to connect trough usb anymore

although update went accordingly with the necessary reboots in between.

 

last vista 64 box, crapped out on the usb driver.

 

upon connecting the phone with the  CA-101 cable, i heard disctinct 3 short high beeps, followed by a low beep. This happens 3 times in a row without any further action from me or the pc or phone.

when then entered to connect via pc suite on the phone, the result was nil.

 

via bluetooth the connection worked, which made me conclude there was indeed a sort of driver failure.

reading this forum, specifically this thread.

i visitied following url :

http://europe.nokia.com/get-support-and-software/download-software/cable-drivers

which contained the nokia drivers (pasted here for easy retrieval for others...)

 

activating the msi file gave me a 'repair' and 'remove' option.

selecting the repair game me an error, sating the msi file was not accessible, presumably by admin rights, altought i was logged in as such..

Since the driver did not work, reactivated the msi file, and then selected the 'remove' option.

once completed, and finished. I once more activated the msi file, and installed as if there was no driver.

after completion, rebooted.

 

After reboot, closed first the automatic opened OVI

then i plugged in the usb (while not to phone connected)

then plugged the phone to the cable, and the driver started to be recognized.

 

so in short..

i needed to remove, then install and reboot, before i was able to use the cable again.

 

hope my 2 cents will help someone...

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