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Re: Nokia Suite quits on Asha 200 upgrade

Professor
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malange007
Posts: 311
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Nokia Suite quits on Asha 200 upgrade

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08-Feb-2012 07:07 PM

Saaw an upgrade for asha 200 and when i tried the suit keeps quiting any ideas and yes interestingly i update my e7 to belle without any trouble suing the same suite... need help

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Govph
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Govph
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Re: Nokia Suite quits on Asha 200 upgrade

[ Edited ]
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09-Feb-2012 06:14 AM - last edited on 09-Feb-2012 06:16 AM

Same here. Got this error message: "DAL PCCS has stopped working..."

Nokia Software Updater also crashed.

 

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Professor
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malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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09-Feb-2012 06:17 AM

exactly the same error here too... seems like there is some trouble at the nokia end then not at ours
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Professor
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malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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09-Feb-2012 07:28 PM

my screen shot :smileysad:

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Attachment nok nok.JPG 81 KB
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Employee
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magovoru
Posts: 337

Re: Nokia Suite quits on Asha 200 upgrade

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10-Feb-2012 09:07 AM

Hi,

 

We didn't notice this kind of problems before with Asha.

We will check this issue ASAP. Could you provide dump files via http://tiny.cc/ja40z ?

 

Thank you in advance for cooperation!

Cheers,
Marina
Nokia Suite team

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Professor
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malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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10-Feb-2012 09:30 AM

i would love to just dont know how to get to the dump file
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Employee
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magovoru
Posts: 337

Re: Nokia Suite quits on Asha 200 upgrade

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10-Feb-2012 11:19 AM

Follow http://tiny.cc/ja40z  and check choce 12a.

Cheers,
Marina
Nokia Suite team

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Professor
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malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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14-Feb-2012 08:02 AM

any hope for any solution to this problem or should i let go of this nokia??
Join my movement to bring a change in NOKIA for good by supporting my FORUM
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Employee
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magovoru
Posts: 337

Re: Nokia Suite quits on Asha 200 upgrade

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14-Feb-2012 12:29 PM

I didn't get any error reports.

 

It would be nice to get error report because we can't repeat the problem on our side.

 

To check what happened we need the dump file and your environment setup.

Cheers,
Marina
Nokia Suite team

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Professor
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malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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15-Feb-2012 02:33 PM

i tired but the complain request forum is not uploading anything just stays there and doesnt upload. Send me you email address ill mail you the dump file 

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Employee
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magovoru
Posts: 337

Re: Nokia Suite quits on Asha 200 upgrade

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16-Feb-2012 06:54 AM

Could you just follow http://tiny.cc/ja40z  and fill details?

Cheers,
Marina
Nokia Suite team

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Professor
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malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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16-Feb-2012 09:03 AM

i tried to follow but it doesnt let me upload the dump file
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Employee
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magovoru
Posts: 337

Re: Nokia Suite quits on Asha 200 upgrade

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16-Feb-2012 01:07 PM

Thank you for the error reports!

 

Investigation has been started.

 

@malange007 

Please try to send the dump via NokiaSuite.Feedback@nokia.com email.

Cheers,
Marina
Nokia Suite team

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Professor
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malange007
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Re: Nokia Suite quits on Asha 200 upgrade

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16-Feb-2012 06:10 PM

ok will do
Join my movement to bring a change in NOKIA for good by supporting my FORUM
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viva_zapatta
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viva_zapatta
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Re: Nokia Suite quits on Asha 200 upgrade

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16-Feb-2012 08:04 PM

I also have the same problem, tried 2 differtent pc's but it didn't help

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Professor
Professor
malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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16-Feb-2012 10:15 PM

Something wrong in the upgrade. I used the same suit to upgrade two other phones and that went silk smooth.
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kosuripranav
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kosuripranav
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Re: Nokia Suite quits on Asha 200 upgrade

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20-Feb-2012 04:52 PM

Same problem.
Is it solved???
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mogara
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mogara
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Re: Nokia Suite quits on Asha 200 upgrade

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20-Feb-2012 08:00 PM

Got this error message: "DAL PCCS has stopped working"... Unable to open this link http://www.tiny.cc/ja40z... Whole world is screaming about this issue... Using same suite for my C7. no issues...
Regards,
MGR
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Professor
Professor
malange007
Posts: 311

Re: Nokia Suite quits on Asha 200 upgrade

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23-Feb-2012 09:36 AM

problem solved refer to my post
Join my movement to bring a change in NOKIA for good by supporting my FORUM
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Employee
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Re: Nokia Suite quits on Asha 200 upgrade

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24-Feb-2012 08:14 AM

Next Nokia Suite version will contain fixes for this Nokia Asha 200 update problem.

Cheers, Samuli
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