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Re: Nokia Suite cant update my nokia anna to belle

Contributor
allellifeye
Posts: 5

Nokia Suite cant update my nokia anna to belle

I was about to update my software...while it is on process this message always keep on prompting..."nokia suite service is not available, please try again later"...everything in my pc is updated,,,,please help me!...I was doing it over and over and same results happen

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Contributor
allellifeye
Posts: 5

Re: Nokia Suite cant update my nokia anna to belle

here is my product code 059G151..please help me naman po to update my n8 to nokia belle thnx

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Contributor
allellifeye
Posts: 5

Re: Nokia Suite cant update my nokia anna to belle

please help me please!!!

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Employee
magovoru
Posts: 337

Re: Nokia Suite cant update my nokia anna to belle

It is normal that the phone loses connection during the reboot phase.

If you wait for a while it will automatically reconnect to your PC.

If you lose connection during the backup, installation or restore phase, please do the following:

 

1. Disconnect the USB cable from your phone

2. Press your phone’s power button for about 10 seconds

3. Reconnect the USB cable

4. Wait for the installation to continue 

 

Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the

update.

 

 

Cheers,
Marina
Nokia Suite team

Click on the Star Icon below if my advice has helped you!
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New Member
thsham
Posts: 4

Re: Nokia Suite cant update my nokia anna to belle

Thanks, this was really a helpful tip. I can tell Nokia did not put all ther senior experts on this.. Or is it a bright answer from Accenture?

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