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Re: Nokia Ovi Suite - Not syncing

New Member
daveob64
Posts: 3
Accepted Solution

Nokia Ovi Suite - Not syncing

Nokia n97 mini.

I keep having issues where my phone and PC sync fine for a period  then just stops. Twice I have removed and reinstalled software. My latest problem is I ovi suite can acknowledge phone is connected but it will not sync. I can view all my phone details on the PC. I find it very frustratiing. Phone is 3 months old.

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Technical Expert
Posts: 734

Re: Nokia Ovi Suite - Not syncing

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Mobile Visionary
satari
Posts: 835

Re: Nokia Ovi Suite - Not syncing

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/​nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You
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