[karuna1986]

Hi,

Installed PC siute 3.2.100 version. while sync with device it shows error code 8393f00b.. Cant able sync anything...

 Please provide solution regarding this..

[magovoru]

Hi karuna1986,

Please check:  Phone time and date is properly set
Free memory available in phone's C: drive

If it does not help, could you try reinstall Nokia suite 3.3?

- Go to Program and Features or Add remove in Control Panel
- Click Nokia Suite
- Click Uninstall
Uninstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution

Then restart computer.
- Download and install latest Nokia Suite 3.3.86 version from www.nokia.com/nokiasuite

- Restart Computer again
- Connect the device, do not open Nokia Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Suite.
- Check for the issue

I hope this helps.

[PauloNunes60]

Hello,

In my case I had installed Nokia Suite 3.3 (with E65 phone) a get the same error. I tried everything (unistall and install again, install Nokia PC Suite instead, using Bluetooth and cable connections, format the phone) and the error still occurs.

I finally solved the error deleting all the contents of the folder “Nokia\IntelliSync\353262015746919\Configuration” on my user’s application data folder. Next time I started Nokia Suite the problem has disappeared.

Hope this helps someone.