05-Feb-2012 12:49 PM
i cant update my phone's software. nokia asha 200.
06-Feb-2012 12:13 PM
things to do:
∇soft reset
∇try using other USB ports on the computer
∇reinstall Nokia Suite
∇contact Nokia support and tell them your product code or IMEI (*#06# on the main screen)
13-Feb-2012 11:23 AM
I have tried it on Four different computers, I get the same error result, tried different ports, tried different cables, it does not work, Error Code 12017
13-Feb-2012 12:01 PM
Hi,
We will check this issue. Could you provide us log files via http://tiny.cc/ja40z ?
Thank you in advance for cooperation!
13-Feb-2012 07:00 PM
Done, submitted the form just now...
14-Feb-2012 12:34 PM
Thank you !
I have got error reports.
15-Feb-2012 07:03 AM
15-Feb-2012 12:37 PM
Could you also provide logs?
12017 is very general error code. It is possible that you have different problem.
16-Feb-2012 09:56 AM
hey even when i try to update my nokia asha 200, the nokia suite suddenly stops working...
and also i since i've purchased the mobile,i m unable to access the web....i have tried several sim cards...
but still i cannot access the internet via any app...
kindly provide the solution as soon as possible...
and i m attaching the error problem signature...
16-Feb-2012 10:40 AM - last edited on 16-Feb-2012 10:45 AM
i could sometimes proceed to the installation.
but the installation fails saying something has gone wrong...and DAL-PCCS has stopped working...
and i cannot rovide u the logs as the dump file is larger than 350 mb...and there are some data usage limitations....but i hope that my problem is same as mentioned above by both of them
plz help as soon as possible
16-Feb-2012 10:46 AM
17-Feb-2012 06:45 AM
When I click on software update showing attached file... Than I've reinstalled with new exe, but shwoing same problem. And pls let me know how to check log to provide you?
17-Feb-2012 06:47 AM
17-Feb-2012 11:47 AM
Could you provide us log files via http://tiny.cc/ja40z ?
Thank you!
21-Feb-2012 12:29 PM
21-Feb-2012 12:36 PM
v10.60 got from NOKIA CARE... BUT STILL
echo is there
21-Feb-2012 12:41 PM - last edited on 21-Feb-2012 12:42 PM
This problem with Nokia Asha 200 is under investigation.