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Error code: 12017 (nokia asha 200)

Registered Member
brayoto
Posts: 1

Error code: 12017 (nokia asha 200)

i cant update my phone's software. nokia asha 200.

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New Member
PsykoManyak
Posts: 4

Re: Error code: 12017 (nokia asha 200)

things to do:

∇soft reset

∇try using other USB ports on the computer

∇reinstall Nokia Suite

∇contact Nokia support and tell them your product code or IMEI (*#06# on the main screen)

 

 

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Contributor
rel_ffur
Posts: 5

Re: Error code: 12017 (nokia asha 200)

I have tried it on Four different computers, I get the same error result, tried different ports, tried different cables, it does not work, Error Code 12017

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Employee
magovoru
Posts: 337

Re: Error code: 12017 (nokia asha 200)

Hi,

 

We will check this issue. Could you provide us log files via http://tiny.cc/ja40z ?

 

Thank you in advance for cooperation!

Cheers,
Marina
Nokia Suite team

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Contributor
rel_ffur
Posts: 5

Re: Error code: 12017 (nokia asha 200)

Done, submitted the form just now...

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Employee
magovoru
Posts: 337

Re: Error code: 12017 (nokia asha 200)

Thank you !

 

I have got error reports.

Cheers,
Marina
Nokia Suite team

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New Member
Ashmul
Posts: 3

Re: Error code: 12017 (nokia asha 200)

I'm also facing this problem for my nokia e51 (100.34.20 29-09-2007) & I've reinstalled this nokia suite. Problem is same "error code 12017". Pls solve the problem
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Employee
magovoru
Posts: 337

Re: Error code: 12017 (nokia asha 200)

@Ashmul

 

Could you also provide logs?

12017 is very general error code. It is possible that you have different problem.

Cheers,
Marina
Nokia Suite team

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New Member
bdoll174
Posts: 3

Re: Error code: 12017 (nokia asha 200)

hey even when i try to update my nokia asha 200, the nokia suite suddenly stops working...

and also i since i've purchased the mobile,i m unable to access the web....i have tried several sim cards...

but still i cannot access the internet via any app...

kindly provide the solution as soon as possible...

and i m attaching the error problem signature...

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New Member
bdoll174
Posts: 3

Re: Error code: 12017 (nokia asha 200)

[ Edited ]

i could sometimes proceed to the installation.
but the installation fails saying something has gone wrong...and DAL-PCCS has stopped working...

and i cannot rovide u the logs as the dump file is larger than 350 mb...and there are some data usage limitations....but i hope that my problem is same as mentioned above by both of them

plz help as soon as possible

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Professor
malange007
Posts: 311

Re: Error code: 12017 (nokia asha 200)

we are all facing this error lets see when the solution is out
Join my movement to bring a change in NOKIA for good by supporting my FORUM
http://discussions.europe.nokia.com/t5/Eseries-and-Communicators/NOKIA-MODERATORS-ONLY/td-p/1318965
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New Member
Ashmul
Posts: 3

Re: Error code: 12017 (nokia E51)

When I click on software update showing attached file... Than I've reinstalled with new exe, but shwoing same problem. And pls let me know how to check log to provide you?

 

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New Member
Ashmul
Posts: 3

Re: Error code: 12017 (nokia E51)

any other way like direct from mobile to software update? Because I have another mobile nokia 5233 & successfully updated direct from mobile.
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Employee
magovoru
Posts: 337

Re: Error code: 12017 (nokia E51)

@Ashmul


Could you provide us log files via http://tiny.cc/ja40z ?

 

Thank you!


Cheers,
Marina
Nokia Suite team

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New Member
a1sales
Posts: 2

Re: Error code: 12017 (nokia asha 200)

Its true, when v r upgrading asha 200 via ovisuite an error pops up.
I am retailer, and i know all the handsets have echo problem, regardless the colour.
Some handsets come with v10.58 update some dont.
But one of the handset...i tried to update i had same error. Its an genuine error.
Even NOKIA CARE dont have any issue. Its very difficult to be in the shoes of retailer, when each and everyone comes with echo problem.....
Please HELP>>>>
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New Member
a1sales
Posts: 2

Re: Error code: 12017 (nokia asha 200)

v10.60 got from NOKIA CARE... BUT STILL

echo is there

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Employee
magovoru
Posts: 337

Re: Error code: 12017 (nokia asha 200)

[ Edited ]

This problem with Nokia Asha 200 is under investigation.

Cheers,
Marina
Nokia Suite team

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