[Michael_PSB]

There's error of 12048 when I check updates of the phone software on Nokia Suite (wtever beta/3.3.86) and refreshing the chcking of updates.

Anyone face the same problem?

P.S. I'm using Win7 Home Premium 32-bits

        I'm using N8 Anna

[kale]

Did you get this error message right after NS update from 3.2.to 3.3?

Are the date and time correct in your phone?

[Luka0028]

Hi

I have the same problem, when finished updating, it wrote SOMETHING`S GONE WRONG ERROR CODE 12048 

That happened the second time now, and when I updated it it went to english software, I had Sovenian software before

The date and hour are the same

Please help

Luka0028

[mikkodss]

Hello, it sounds like a network error. Probably due to high peak on servers caused by millions of Belle customers. Just try again later and it should work better.

[proca]

Hi. I also get this error trying to instal belle on my N8 for a second day already. Does anyone know the answear what is going on?

Kind of disappointment. There is belle but i can't have it :/ 

[damirze]

Same thing with me , stuck with Anna and stupid error 12048 , any fix for this .

[frgl]

Same problem here, it's been the same for two days now. First it got stuck during the backup, now the backup is done smoothly but the error code show up when the next step begins...

[damirze]

Damn i got rid off iphone because bunch of errors on itunes and now this im so **bleep** off now.

[vagware]

It Happens with me too (in Brazil)..

my N8 is currently Anna.. when I tried to update to belle this error occour.

It's was after to made the complete download (289Mb) of Belle.

[aldrei28]

I canot update my N8 Anna.. There is always an error message of "Somethings  gone wrong"

What should we do?

[lynnvaneijk]

Listen up guys! 

Got the N8, got errorcode 12048, searched the entire web en tryd everything. Nothing worked but one thing got me out af this hellhole and it's nothing that I suspected at all.

So let's share..

1. Fresh install of the nokia Suite, but I did that 4 times. 
2. Just change the USB port you normaly use
3. That's it!

Tip: In mass storage delete any Belle directory's before updating.

I hope it works for you as id did for me en plz let us (ans everybody) know! 

Good luck!

JP

[thewhifang007]

When you say delete any belle directorys do you mean on the phone's mass memory or the computer's? and if on the computer exactly how?

[damirze]

ok i did notice something , when i tried to update friends N8 to Belle on my laptop everything went ok and his phone uses COM PORT 5 but when i plug MY N8 it uses COM PORT 7 and im getting 12048 error . 

[lynnvaneijk]

I deleted it on my N8 (mass memory). I tryd installing Belle so many times that there were 7 Belle maps. That was no problem when installing but deleted them after the Belle install. I'm just saying do it before the install...

[magovoru]

Hi,

12048 is a general error code when something goes wrong with device. 

This problem is under work.

Could you provide us your log files via http://tiny.cc/ja40z ?

We will check what is going wrong with your device.

Thank you in advance for cooperation!

[MichaelFrids]

Hi Guys,

Got the same problem. Reinstalled Nokia Suite 2 times. No luck. Read this thread an saw that some had changed the port. I then just repluged the USB in a another slot and problem solved. I now got the new update. Good luck.

[magovoru]

It is normal that the phone loses connection during the reboot phase.

If you wait for a while it will automatically reconnect to your PC.

If you lose connection during the backup, installation or restore phase, please do the following:

1. Disconnect the USB cable from your phone

2. Press your phone’s power button for about 10 seconds

3. Reconnect the USB cable

4. Wait for the installation to continue 

Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the

update.

If you tried those workarounds and it didn't help then please send us the log files.

[damirze]

i did try USB thing all 4 of them , reboot laptop , still error 12048 , i did the update on same laptop with my friends N8 everything went well but when i try with my N8 it does not work

[damirze]

Cool no any kind replay from NOKIA guys , im all ready on market for new iPhone because this is B.S.
Bunch of people stuck with same 12048 error and no any kind fix or solution .

[problemwith5235]

Those who all having updating error such has Error: 12048. Don't get angry like me.

This problem is not because of our device, or USB port, or your PC.

It's because it has to be Run as an administrator.

So It's nothing,

- Just right click the "Nokia Suite" shortcut icon

- Then click "Run as administrator"

- Then continue your update.

That's it!

Regards,

Vishnu VJ

Moderator's Note: Personal details removed. We kindly ask you not to share your phone number publicly on this forum.