[vandelay]

Hi all,

I'm happy to let you know that we're now using the latest version of our forum software.

You've probably noticed that there's a few design updates and changes. We in the Discussions team would love to get your feedback on any changes - but please digest the design for a few days before you decide whether you like it or not

This new version enables a lot of new features that we will be rolling out in the next months, the most important being a mobile-optimized version. The target for that is in April.

The bad news is that we are having some small compatibility problems on some of the websites where this forum is available, and some of the features don't work properly on them. On some, everything works pretty much as intended. See below for details.

Here are some of the most important changes:

1) Improved search:

The forum search is now giving you suggestions about threads that match your keywords. Try it out and see if you can now find things faster.

2) Better visibility for RSS:

This is not really an update, as it's always been possible to create a RSS feed for any keyword - but now it's easier to subscribe as there's a RSS icon in the search results. This was one of my pet peeves in the previous versions and I'm happy to see this great little feature now getting the promotion it deserves.

3) Quick reply:

You can now reply to a post directly from the thread view. Due to the problems we have on some Nokia sites, this is disabled by default - but you can turn it on for yourself from Edit my Info -> Preferences -> Display -> Turn on Quick reply (last item on the list).

Note that if you use this forum via the Nokia websites for Europe / UK / Australia or USA, using quick reply gives you an error message. But the post was still made and a page refresh will show it. If you click on "post" several times, you'll make duplicate posts.

Nokia sites in Asia (nokia-asia.com) / Ireland and MEA (mea.nokia.com) do not have this problem and quick reply works better there. You can use any of these sites to access this forum.

Also, giving kudos on those four problem sites gives an unnecessary error message. Just refresh the page and you'll see that the kudos was in fact given.

We're sorry about these errors and try to get them resolved soonest for all sites.

4) Get an email when someone sends you a private message

This is pretty obvious. Too bad the email does not show the message content - or who sent it - so you'll have to login to the forum to read it, but at least you'll know you have a new PM.

5) Personalization options

You can now customize how this forum looks and change your preferences such as how many posts appear per page and so on. I haven't tried all the combinations so I don't even know how much freedom there is, but just try it out for yourself.

There are a few acute issues that we are aware of, such as

- the new green kudos button might be difficult to understand for new users

- some fonts may be too small or to big

- Google Chrome does not show the site correctly

- using a phone to access the forum gives a messy design

and we are working on these issues with the forum software provider.

But I would love to hear your overall feedback and any ideas or complaints you may have!

Best regards,
vandelay + the Nokia Discussions team

[sanderxpander]

The support for Opera (10.10) is better. Typing a reply used to be really awkward because it would put the enters not where you made them, but at the top line of the post. So yay! I do think the old Kudos button/system was clearer.

[grschinon]

FWIW, the quick reply and kudos bugs appear to have been fixed on the European site.

[vandelay]

That would be great news - testing with this post..

[vandelay]

Yes - fixed for Europe, but USA, UK and Australia still have these small issues.

[zoro06]

thanx on that wonderful new design although we wanted the kudos button to be more clear and named

[Tomwilds]

I'm new to the forum so I can't really compare old vs. new. But I have a problem with the search result pages. If the search results in more items than will fit on one page, the page function (Next) dooesn't seem to work. I get a message something like - Unable to perform request. I have tried using the advanced search, changing the number of items per page, but can't get past Page 1. I did a search on "Nokia 6650" with the item count set to 50. The first page showed 1 - 50 of 100.

I hope this does not end up being an "Loose nut behind keyboard" type of error.

Thanks

[martinmiller35]

Hello,  I like this forum and all the information that it presents. I was wondering if you could under the mobile Products section break the subsections down more.  For example, I know all smartphones have things in common but underneath these sections, you could have sections specific to phone models.  I have a 5800 and I want to look at posts about the 5800.  I do not want to slog through N97 or e71 posts.  I know I can search and that has certainly improved.  I just think that  these sections could be broken down more.

Thank you and keep up the good work.

[sanju]

Hi Vandelay,

My kudos and hearty congratulations to the entire team who works behind this discussion board to make it such a great place to discuss our views and ideas. 

HereI have some suggestions to improve the search on discussions page. Please check the possibility to have some improvements in the current search options (options as well as the look & feel needs to be revisited). Please find below is one of the previous posts from me regarding the same

/t5/Support-Discussions-Board-Ideas/Option-to-Filter-by-model-type-subject/m-p/38028

Regards,

Sanju

[Fender77]

Martinmiller35 -> That would sound like a good Ide at some point. But I was thinking about this: more categories= more misplaced Threads/posts.

But as you mention, sort by device could be ok. Sorting by type of problem would be more troubled to people. 

Anyway, I would think everything would be easier if people just named their threads with name of the device and a short line about what problem, like: "5800 - browser shutts down randomly" instead of "I NEED HELP NOW"

[menchu]

Just registered today on the Europe Forum (but am in Australia) searching for answers to various issues with my new E71. Features I really like: 'Go to' dropdown box link top right of the page, which brings up all my bookmarks, just fantastic; Search in Community, bringing up solved and/or closely similar topics; clicking on the Kudos star, which works for me in my Mozilla Firefox browser. Thank you!

[vandelay]

Thanks everyone for the feedback! We are reviewing all ideas and many of the improvements are now being deployed one by one.

Menchu - welcome to the forum! You can also use the Nokia Australia site to access this global forum. Go to Nokia.com.au -> Support -> Discussions. All posts and users are the same everywhere.

[zoetje]

Hi,

I am a new member of this forum as well and spent a lot of time looking for more information about the problems or improvements to my specific phones. I have been searching for a place to drop some suggestions but couldn't find any. Just like MartinMiller35 suggested a few posts before, it would be lot easier and faster when the mobile product sections would break down more in to sort by device and then into the existing sections of software/suites/ music/video`s/ maps/applications etc. 

I also agree with fender77, it would make such a difference as people would describe the problem in addition to their device better. It might be helpful if any solution working fine for phone "X " could be placed into other sections where the people are having the same problems and crying out for a solution, not aware that in another post or maybe even in a different category there is already an answer for their phone "y". 

To avoid more (misplaced) threads, posts I suggest there could be a "tips and tricks or how to" section per phone, like the "Top Questions for..". Maybe the moderators (or anybody else who has rights can copy same solution in the multiple sections. 

For example I`ve had problems getting my maps working on my "old" phone, I`ve been searching on "N95 8GB maps" didn't`t get me any recent solution or didn't describe the problems or state (latest info re fw or compatibility). After again a different search I`ve found a working solution but under "Ovi and Mobile Media", "Maps, Navigation and GPS..

I saw a header that described "my problem" but it was a different phone, even from a different series, it was a solution for the Eseries (to be precise it`s the post E75 Maps updater error cannot get enough information about the phone..." ) so I started reading, not sure if I was wasting time. After a few pages I still wasn't`sure if it would also work on my phone. It would have been a lot easier and I would be more certain of a working solution if it had shown directly under the section for my phone. I know the solution is applicable for a lot other phone`s, just adding the solution into those phone`s section could reduce the number of misplaced or even frustrated posts. 

I have been going through a lot of posts but hesitated to use or comment or answer simply just because I`m not sure if the (menu)settings or OS, fw etc. are same or compatible and I wouldn't want to misinform anybody, cause any damage and simply don`t have the time to investigate other devices specs further.

Again for example I read about problems with N97 mini or the N97 but again I don`t know if they apply to mine N97 as I`ve had a "newer" one where a lot of "the old" problems seem to be more or less resolved. Now after having 3 N97`s returned to the store in 3 weeks time!! I have a right to change to a different device so I`m searching again. It would make my search a lot easier if i could see all the problems and solutions for the N97, the N97 mini and N900 at their own section  (to have a better comparison in case I decide to change the device, new N97 is expected to arrive to store next Monday, until then I`m searching/comparing).

I`m also looking into nokia messaging and HTML solutions for my N95 8GB and future Nokia device (guess it will be another new, hopefully working flawlessly N97) maybe there is already an answer but I don`t know cause it is under the E72 or X6 solutions..

I`m sorry if this isn't the or my place to make suggestions or if I suggested something that has already been used in the past and wasn't working at all.

This forum has helped me better than the Nokia site or the Nokia Care and I hope it will keep helping us.

Keep up the good work!!

Thanks for taking the time to read

[lyndylou47]

How do i post a question

[grschinon]

Errm... You just did...

[hinkefuss25]

can you add a feature to mark all posts as read/old automaticlly after a visit? so the next time i visiting only new posts are marked.
cause if i forget to klick on the "mark all as read" button you know what happen. next time "old" posts are shown as new but they dont interest me. maybe it could be an option in the settings.

thx

[vandelay]

Hi hinkefuss25, sorry for the late reply, I was on a long holiday.

Check out Main Page -> Edit my info -> Preferences -> General and you can choose from these options:

Automatically Mark Posts as Read

* Do not automatically mark posts as read
* Mark as read after xx days
* Mark as read on log out
* Use default (Do not automatically mark posts as read)

[elcoxx]

nice, testing the mobile site!

From my 5800

[anil88]

i m new here please advice how 2 start