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Re: Unable to place voice calls or send SMS when M...

jpetersohn
New Member
Posts: 2

Unable to place voice calls or send SMS when Messaging Client (email.nokia.com) is active

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14-May-2009 10:11 AM

The phone is a T-Mobile branded N95 with FW 14.0.0.1. I installed the Nokia Messaging client from the web site email.nokia.com, about 1 week ago.

If the messaging client is active (in the foreground, or in the background, or synchronisation turned on), my phone will refuse place calls after a while. It will also refuse to send an SMS at that point. Exiting the messaging client (completely, turning off synchronisation) will solve the problem, but the entire point of push-mail is to receive mail at any time.:smileysad:

The error that occurs during call setup (voice call) is "Verbindungsfehler", meaning "Connection Error". The messaging client continues to work fine in the background.

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Sage
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Posts: 86

Re: Unable to place voice calls or send SMS when Messaging Client (email.nokia.com) is active

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14-May-2009 06:42 PM

Hello,


I think this issue might be isolated to your phone.  I've never experienced this problem (but I don't have an N95), and I've never seen or heard of this problem before.

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jpetersohn
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Posts: 2

Re: Unable to place voice calls or send SMS when Messaging Client (email.nokia.com) is active

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15-May-2009 02:57 PM

I would speculate that there is a bug in the FW. I was able to reproduce the problem by leaving the browser online for a while.

Since I received no help what-so-ever from T-Mobile or Nokia, I decided to change the product code to a generic Europe-1 and install the real latest firmware (31.something). That firmware seems to have resolved the problems I was seeing.

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