25-Jan-2010 11:57 PM
Hi Nokia Support
below please find my two problems, I trust you will help
Problem # 1
1. I tried to setup two personal mails (Hotmail & Yahoo) in my new E72 phone
2. Both are not working and I could not remove them from the mobile, always receive a message that I must be connected to remove them.
3. I restored factory sittings and even updated the mobile software but the two mailboxes still there and can’t be deleted
Problem # 2
1. I have an account in the “Nokia Messaging” (hasanyh@hotmail.com) but can’t login
2. I tried to reset the password several times but never worked
Sincerely yours
YasserHamed
06-Feb-2010 10:19 AM
I have the exact same problem! Please somebody help!
10-Feb-2010 07:15 PM
I have the same problem!
Please help me !!!!
11-Feb-2010 04:10 AM - last edited on 11-Feb-2010 04:11 AM
YasserHamed wrote:Hi Nokia Support
below please find my two problems, I trust you will help
Problem # 1
1. I tried to setup two personal mails (Hotmail & Yahoo) in my new E72 phone
2. Both are not working and I could not remove them from the mobile, always receive a message that I must be connected to remove them.
3. I restored factory sittings and even updated the mobile software but the two mailboxes still there and can’t be deleted
Problem # 2
1. I have an account in the “Nokia Messaging” but can’t login
2. I tried to reset the password several times but never worked
Sincerely yours
YasserHamed
Well, as it says, you have to be connected to delete the mailboxes. Log in to your account with a PC to check the settings. You can also reset the phone, dial *#7370# 12345 reformat, lose all data