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Trouble connecting Nokia E72 to company exchange s...

New Member
shred67
Posts: 1

Trouble connecting Nokia E72 to company exchange server

Hi all,

My first post, please be gentle.

I have recently been handed a few Nokia E72s to set up for the engineers at my company.

The Nokia guide says that the email server address should be something like exchange.company.com, the address I have been given by out IT Dept is server.company.local I have tried this address in the phones settings without luck. I then tried server.company.com again no luck. I then thought I would try to browse to the exchange server using Firefox, I got there by https://server.company.local/exchange. This makes me think that our exchange server is "hid" behind our main server I believe this is a back end server and is not visible to the outside world. Is this correct? Do I need to ask out IT Dept to install the servers front end as described in this tutorial? http://www.msexchange.org/tutorials/OWA_Exchange_Server_2003.html

This is all new to me so please excuse my ramblings, but any help would be much appreciated.

Thanks in advance.

Regards,

Garry

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Counsellor
anttiah
Posts: 66

Re: Trouble connecting Nokia E72 to company exchange server

 


shred67 wrote:

 This makes me think that our exchange server is "hid" behind our main server


 

Hidden? Yes, sort of.

Behind? Not necessarily.

 

According to the top level domain (.local) of your Exchange server, it lives in your corporate network in a private DNS address space. This means that devices outside your company, like those on your mobile operator's network, cannot locate the server. Whether or not the server is accessible using its ip address cannot be told based on the info you provied.

 

You should ask your IT Dept can you access the server from a mobile network using mobile device. In this case, Nokia's Mail for Exchange client.

 

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