Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Symbian Anna Mail for Exchange not working on ...

Sage
metal_might
Posts: 252

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

agree.

 

like i said in another post,  no wonder mr. stephen elop said that symbian is a burning platform. may be, but now, going by all these bugs and user sufferings like myself, i think symbian has already been burnt.

 

-- a sad nokia e7 user and an ex-nokia evangelist



Please use plain text.
Contributor
superbully
Posts: 6

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

hello boys !!!! i have solution to sync mail from exchange server in my nokia E7-00 with symbian anna without mail for exchange. the solution it´s: http://www.emoze.com/

this aplication acces to owa and sync your mails !!!

i try it and work perfectly !!!!!

bye bye mail for exchange !!!!

Please use plain text.
Contributor
monkeyandweasel
Posts: 6

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

Nice one superbully.

 

It's not perfect, but at least gives me some email functionality and calendar sync.

 

Hopefully the MfE issues will all get resolved eventually......

Please use plain text.
Registered Member
pepone
Posts: 1

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

Hi,

 

I have same error.

But i can't find "all options" you talk in OWA. I have options (see pic) but nowhere i can set somthing about my phone connection....

Thank you if tou can me help.

 

Sorry to bad englisch.

Please use plain text.
New Member
kosander
Posts: 1

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

After Anna update to our E7s, we are having more and more devices asking for security code change over and over again. Our security policy on Exchange does not require password expiration (See attached images). We have changed those devices to another policy which does not require security code.

 

Exchange Server: Exchange 2010 SP1 update 3

 

Example phone: DeviceOS - 22.014 and UserAgent - NokiaE700/1.00(0)MailforExchange 3gpp-gba

Please use plain text.
New Member
infin2014
Posts: 1

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

After several weeks  with trying and failing our company support unit finally found a quick fix for the problem.

 

1. Buy Iphone

2. Add mailbox details

3. Finished

 

Users can't wait forever for solutions. They need mail and contacts.

 

NOKIA   Disconnecting people

Please use plain text.
New Member
Hobke
Posts: 3

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

[ Edited ]

Hi all,

 

Updated my phone (C7-00)to anna this weekend, and ever since the calendar sync to google calendar with "mail for exchange" stoped working.

 

Tried:

- deleted mfe account and tested new one

- factory restore and reinstallation

- updated phone with latest patches available

 

Reading the thread here, was helpfull in finding the log file, but not making me happy, there is no solution available yet ?

 

This is the content of the admin_log1.txt file: 

 

27/10/2011 11:18:51 Mail for Exchange Build : 1.00.000
27/10/2011 11:18:51 Device Software Version: 022.014
2011-07-05
RM-675
(c) Nokia
27/10/2011 11:18:51 Device Model: C7-00
27/10/2011 11:18:51 Serial Number: ***************
27/10/2011 11:18:50 Profile Info
Peak sync schedule: Every 1 hour
Peak sync days: Mo,Tu,We,Th,Fr,Sa,Su
Peak start time 09:00 - Peak end time 21:00
Off-peak sync schedule: Manual
Peak sync while roaming: Yes
Off-peak sync while roaming: Yes
Heartbeat interval: 11
Access point: 4097, Destination: Internet
Secure connection: Yes
Port number: 443
E-mail sync: Disable
Calendar sync: Enable
If conflict: Device wins
Initial sync: Delete items on phone
Remove entry older than: 1 month
Contacts sync: Disable
Tasks sync: Disable

27/10/2011 11:18:51 Profile Updated
27/10/2011 11:18:54 Connected to connection method named Mobile Internet with type Packet Data
27/10/2011 11:19:00  Basic Authentication
27/10/2011 11:19:03 HTTP error code=401
27/10/2011 11:19:03 HTTP Server Error 401: UnAuthorized
27/10/2011 11:21:04 Connected to connection method named Mobile Internet with type Packet Data
27/10/2011 11:21:05 Connected to connection method named Mobile Internet with type Packet Data
27/10/2011 11:21:05 Create User Initiated Job:10, Type:"OutOfOffice Get":
27/10/2011 11:21:06 Cancel Job:10, Type:"OutOfOffice Get":
27/10/2011 11:21:12 Profile Info
Peak sync schedule: Every 1 hour
Peak sync days: Mo,Tu,We,Th,Fr,Sa,Su
Peak start time 09:00 - Peak end time 21:00
Off-peak sync schedule: Manual
Peak sync while roaming: Yes
Off-peak sync while roaming: Yes
Heartbeat interval: 11
Access point: 4097, Destination: Internet
Secure connection: Yes
Port number: 443
E-mail sync: Disable
Calendar sync: Enable
If conflict: Device wins
Initial sync: Delete items on phone
Remove entry older than: 1 month
Contacts sync: Disable
Tasks sync: Disable

27/10/2011 11:21:12 Profile Updated
27/10/2011 11:21:13 Connected to connection method named Mobile Internet with type Packet Data
27/10/2011 11:21:18  Basic Authentication
27/10/2011 11:21:20 HTTP error code=401
27/10/2011 11:21:20 HTTP Server Error 401: UnAuthorized
27/10/2011 11:21:40 Connected to connection method named Mobile Internet with type Packet Data
27/10/2011 11:21:43  Basic Authentication
27/10/2011 11:21:46 HTTP error code=401
27/10/2011 11:21:46 HTTP Server Error 401: UnAuthorized
27/10/2011 11:22:15 Connected to connection method named Mobile Internet with type Packet Data
27/10/2011 11:22:23  Basic Authentication
27/10/2011 11:22:26 HTTP error code=401
27/10/2011 11:22:26 HTTP Server Error 401: UnAuthorized


 

 

Hope to get a solution fast !

 

Regards,

Hobke.

 

Please use plain text.
Technical Expert
svi78
Posts: 349

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

@Hobke

Could you try following? Leave the domain name empty and enter your email address to username.

Please use plain text.
Technical Expert
svi78
Posts: 349

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

@kosander

Could you test with firmware version 25.007? If the device upgrade is not available for your device yet send email to my discussion forum mailbox. Send also the Admin_log1.txt or one which includes newest info.

Please use plain text.
New Member
Hobke
Posts: 3

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

@svi78

 

Hello,

 

The domain is empty and I did fill in the email address as username from the beginning.

 

I have no clue what changed, but I tried once again with removing the mfe account, and reinstalling it.

Seems to be working now, I got the calendar sync back ! 

 

I'll try to find a diference in setup later, and keep you posted.

 

 

Regards,

Ken.

Please use plain text.
New Member
sasbibi
Posts: 2

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

I've posted another problem with MFE in separate topic:

/t5/Messaging-Email-Browsing-and/Second-Mail-for-exchange-problem-on-Anna/td-p/1192549

Please check ...

 

/Sas

Please use plain text.
New Member
msa4033
Posts: 2

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

I dropped and broke my e73 last week, so I bought a c7, set up MFE and am getting 'Error Code 9'. I've read that that has to do with anonymous access settings. However, I do not have the authority to affect any changes to my company's servers. Is there any other fix or work around to get my exchange email working? MFE worked absolutely fine on my e73 and on my wife's 5800. Is it possible to install an older version of MFE on the c7? Any help would be greatly appreciated. I just got this phone and really want to like it, but without exchange support I'm afraid it will have to go back. I'm currently running 25.007.
Please use plain text.
Counsellor
esr86
Posts: 35

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

If you can not change the Exchange server configuration, then only thing you can do is to buy another phone (Android, iPhone works perfect and have better MS Exchange client). You can also use an older Nokia phone with MFE.
Please use plain text.
New Member
martincillo2109
Posts: 1

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

[ Edited ]

Hi Nopse_fr

I have the same problem http error 403, can you send me the .sisx file to fix the problem.

 

 

Community management note: e-mail address removed, it is unwise to publish personal contact information on a public web forum.

Please use plain text.
Registered Member
kintin2011
Posts: 2

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

I still having the problem 403, any information about how to fix it?

Thanks all

Please use plain text.
Contributor
juhal
Posts: 7

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

After my C7 got Device Software Version 025.007 update Mail for Exchange problem I had was fixed. So perhaps you should check if there is already update available for your device too.

Please use plain text.
Registered Member
kintin2011
Posts: 2

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

Hi the problem 403 is solved but now I'm getting this error message:  "mail for exhcnage error 9"

Any ideas about thow to solve it?  Thanks

Please use plain text.
New Member
leonardus_
Posts: 2

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

Hi!

Recently updated my E7 to anna (022.14) and then to 025.007… still MfE gives Mail for Exchange Error 9. I believed that the issue was ok with latest update, but… No need to say that before Anna, everything was fine as always (I’m using MfE since 2008 more or less)…

I tried everything: hard reset, remove and setup again mailbox, delete device in MS OWA, use email address as username.. I never experienced 403 errors, only error 9.

One thing is for sure: I definitely cannot ask MS Exchange administrators to change Exchange policy for my device only (I work for public body with over 3000 employees), as suggested in previous posts ! I’m believe that it’s Exchange server 2010…

 

At the moment I’m using Mobile Documents as workaround, but it’s not what I need…

Any help? Thanks...

Here my admin_log1.txt

 

01/02/2012 09:42:42 Mail for Exchange Build : 1.00.000

01/02/2012 09:42:42 Device Software Version: 025.007

2011-09-15

RM-626

(c) Nokia

01/02/2012 09:42:42 Device Model: E7-00

01/02/2012 09:42:42 Serial Number: +++++++++++++++

01/02/2012 09:42:42 Destination Internet found via WIND WEB access point

01/02/2012 09:43:28 Connected to connection method named WIND WEB with type Packet Data

01/02/2012 09:43:28 Create User Initiated Job:0, Type:"AutoDiscover":

01/02/2012 09:43:29 Autodiscover: Trying https://+++++++++.. error -5120

01/02/2012 09:43:29 Autodiscover: Trying https://autodiscover.+++++++++... error -5120

01/02/2012 09:43:29 Autodiscover: Trying http://autodiscover.++++++++... error -5120

01/02/2012 09:43:29 Autodiscover failed

01/02/2012 09:43:52 Profile Updated

01/02/2012 09:43:52 unable to open snapshot database (-1)

01/02/2012 09:43:52 Entering Peak Time

01/02/2012 09:44:11 Connected to connection method named WIND WEB with type Packet Data

01/02/2012 09:44:13 Mail For Exchange Error 9

01/02/2012 09:44:13 Activation Tracking: Sent status report

01/02/2012 09:44:15 Activation Tracking: Received response

01/02/2012 09:44:15 Status = 1, Code = 1

01/02/2012 09:44:15 PING Command Requested

01/02/2012 09:44:16 Exception during Ping.

01/02/2012 09:44:16 Mail For Exchange Error 9

01/02/2012 09:44:16 Error occurred during Ping: -15000.

01/02/2012 09:44:16 Error occurred during Ping. Setting Status to Waiting For Reconnect

01/02/2012 09:44:18 Mail For Exchange Error 9

01/02/2012 09:45:05 Profile Info

Peak sync schedule: Manual

Peak sync days: Mo,Tu,We,Th,Fr

Peak start time 08:00 - Peak end time 17:00

Off-peak sync schedule: Every 12 hours

Peak sync while roaming: Yes

Off-peak sync while roaming: Yes

Heartbeat interval: 11

Access point: 4097, Destination: Internet

Secure connection: Yes

Port number: 443

E-mail sync: Enable

If conflict: Server wins

Remove email older than: 1 week

Calendar sync: Disable

Contacts sync: Disable

Tasks sync: Disable

 

01/02/2012 09:45:05 Profile Updated

01/02/2012 09:45:18 Connected to connection method named WIND WEB with type Packet Data

01/02/2012 09:45:20 Mail For Exchange Error 9

Please use plain text.
New Member
russorat
Posts: 4

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

Adding my name to the list of people getting "Mail for Exchange Error 9".

 

Mail for Exchange Build : 1.00.000

Device Software Version: 111.0300609 2011-11-26 RM-596

Device Model: N8-00

Please use plain text.
New Member
Adanos82
Posts: 4

Re: Symbian Anna Mail for Exchange not working on Exchange running security settings

Same error "Mail for Exchange error 9" appears on my Nokia 700 (Belle, 111.030.0609.C00.01).  Is somebody working on that?

Please use plain text.