Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Nokia Messaging - down?

Advanced Sage
Posts: 257

Nokia Messaging - down?

My E72 is no longer connecting to the NM service, it just keeps prompting for passwords for all the accounts and drops the connection.

 

On going to email.nokia.com and logging in with my account details I now just get:

 

"We are unable to process your request at this time. Try again later."

 

I've been getting this for several days now.

E72-1 UK CV 052.005
Please use plain text.
Registered Member
jskypek
Posts: 3

Re: Nokia Messaging - down?

Are you able to log into email.nokia.com? Does it say whether or not your account is enabled or disabled?

Please use plain text.
Advanced Sage
Posts: 257

Re: Nokia Messaging - down?


jskypek wrote:

Are you able to log into email.nokia.com? Does it say whether or not your account is enabled or disabled?


Can't log into email.nokia.com. I put in my username and password and it just comes up with:

 

"We are unable to process your request at this time. Try again later."

 

I 'twittered' my issue to nokiamessaging and they gave me the feedback email address (not something that's easy to find from email.nokia.com) and suggested I give them my account email and the problem for them to look into. I haven't heard anything back though.

 

E72-1 UK CV 052.005
Please use plain text.
Advanced Sage
Posts: 257

Re: Nokia Messaging - down?

Actually, I just did 'forgot my password' and despite it not doing anything to reset my password it has cleared this problem.

 

I can log in but now it says my subscription is cancelled! (noting that this is a subscription inclusive with the E72 and it even says so on the account page).

 

On phone, it still doesn't work. No emails received and it keeps prompting me for passwords to each mailbox (and yes they are all correct). 

E72-1 UK CV 052.005
Please use plain text.