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Re: Nokia E72 Gmail Subfolders (labels) not showin...

New Member
Posts: 7

Nokia E72 Gmail Subfolders (labels) not showing

I have created a nokia email account, selected the 10 folders that I want to have syncronised and added the gmail account to my E72. However the subfolders are not showing up on my phone even though the inbox is working 100% - any suggestions welcome

 

Chris

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Employee
mckitter
Posts: 78

Re: Nokia E72 Gmail Subfolders (labels) not showing

Are you using POP or IMAP? Subfolder support or the syncing of subfolders is only available for an IMAP configured account.  While it is true that some email service providers do support subfolders, the Nokia Messaging Service does not support the syncing of subfolders from a POP account. As a result, a POP account configured with the Nokia Messaging Service will not display any subfolders in the user's "Email settings" page. Check out http://mail.google.com/support/bin/answer.py?answer=75725 for details...

Chris McK - Nokia Messaging/Social Product Marketing
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New Member
Posts: 7

Re: Nokia E72 Gmail Subfolders (labels) not showing

I'm using IMAP - I just cannot get the subfolders to show, even though they are ticked on Nokia's message service

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New Member
Posts: 7

Re: Nokia E72 Gmail Subfolders (labels) not showing

additional - when I log on using my computer to edit the subfolders, I've noticed this ;-

 

Nokia Messaging subscription - purchased with device

Subscription statusCanceled 

 

Is this important ??

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Registered Member
mouhee
Posts: 1

Re: Nokia E72 Gmail Subfolders (labels) not showing

I have the same problem

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