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N79 all messages disappeared (SW V12.0.24)

New Member
Posts: 1

N79 all messages disappeared (SW V12.0.24)

Hi all,
 
I have a problem that I hope some one can help me with. While sending an SMS my N79 battery died and turned off. When I turned it on all the SMS messages in my inbox disappeared!  I lost more than 700 important messages. I check both the C: phone memory and the E: mass memory one but didn’t find any sms although I saved them in the mass. Please advice.........
 
Thank you in advance.
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Advisor
TimInManila
Posts: 16

Re: N79 all messages disappeared (SW V12.0.24)

WE HAVE THE EXACT SAME CONCERN!

Apparently you are not alone and there has been a lot of complaints to raise this issue to Nokia but it seems we have been abandoned.

 

This seems to be a common issue with the S60 mobile operating system.  No comment from Nokia regarding a resolution so far.

 

My E75 phone has also experienced the disappearing-messages-act saved in my SD card when my phone restarted from a low battery shut down.  Inbox/Draft/Sent Items were completely wiped out.

 

I tried to change the SMS location from SD Card to Phone Memory then back to SD Card again.

I also tried to (safely & properly) remove the SD Card then reinserted it back.  Still no go.

 

The worst part is that I spent 3 days searching the Internet and found that it's not rare for this problem to occur on an S60 platform yet no resolution from the web nor does Nokia offer any solution to it's customers.

 

They're about to lose a 12 year loyal and solid Nokia Fan (along with his friends and relatives to migrate to the Blackberry & iPhone Bandwagon) soon if they can't help us retrieve the important messages that was wiped out from our inbox. <sigh>..

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