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Re: MFE sync problem in E63

nityin
Contributor
Posts: 5

MFE sync problem in E63

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24-Sep-2009 02:34 PM

I have installed MFE on my new e63 but it does not sync my mails. After going through this board, I upgraded to the latest firmware and MFE. I have just 20 mails in my inbox and there are not many subfolders. It connects to the exchange server and seems to do a sync but no mails are downloaded on my phone. Strangely it updates the calender and contacts but the mails do not appear. Once during night time just 3 mails arrived on phone. So it cannot be a connectivity or credential issue.

 

Can anyone help? Am I missing something?

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Sage
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e61drc
Posts: 126

Re: MFE sync problem in E63

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24-Sep-2009 05:33 PM

In the Mail for Exchange email settings, there is a setting 'Sync Messages Back' which can be set to 1 day, 3 days, 1 week, 2 weeks, 1 month or all messages. If you want it to download all messages then set it to all messages.
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nityin
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Posts: 5

Re: MFE sync problem in E63

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24-Sep-2009 10:32 PM

I changed the settings to *all messages* but nothing happened. Are there any separate settings for Push Mail or Active Sync which needs to be configured?

 

Thanks! 

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Sage
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e61drc
Posts: 126

Re: MFE sync problem in E63

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25-Sep-2009 09:40 AM

If you have 'Sync Email' set to on then it should work. Have you checked the log to see if there are any error messages. I would recheck all the settings.
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nityin
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Posts: 5

Re: MFE sync problem in E63

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25-Sep-2009 10:14 AM

The Syncronise Email setting is turned to Yes.

 

My log says

 

Email Phone: 

Added    : 0

Updated : 0

Deleted  : 0

Discarded : 0

 

Server:

Added    : 0

Updated : 0

Deleted  : 0

Discarded : 0

 

I am able to send emails from MFE but still not landing in my phone.

 

Thanks for replying!

 

 

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nityin
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Posts: 5

Re: MFE sync problem in E63

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02-Oct-2009 04:54 AM

Any more suggestions here?? Emails are still not coming on my phone
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Professor
Professor
Posts: 347

Re: MFE sync problem in E63

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02-Oct-2009 11:53 AM

You could try temporarily moving the messages from your inbox to a temporary folder in Outlook.

 

Then perform a full resync in MfE. Then try some test messages, if this cures the problem chances are you have a corrupt message in your inbox.

 

Good luck

John32
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tweeter
Registered Member
Posts: 1

Re: MFE sync problem in E63

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25-Jan-2010 11:17 AM

I have been having this problem for about a month now. The MfE syncs with the Exchange Server only when there is an external client (MS Outlook - client or over the web) "downloading" the email message. It never used to be this way, until 1 month ago.

I have tried changing several settings, but no help so far.

Any help will be greatly appreciated. Thank you!

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