05-Jul-2009 04:09 PM
Hello, this is my first post on the Nokia website and I hope someone can please help.
I bought a Nokia E63 yesterday and am using it with the Virgin network. I have had internet settings sent to me by Virgin, and I also use the auto-sync for emails. The emails are fine... but I am having such difficulty browsing the web. Sometimes it says "timeout", other times it says "no entry to gateway" and other times it is so fast it's brilliant. By the way, I am looking at websites like Sky News, BBC, etc., so they are not obscure or anything. But the hit-and-miss nature of connectivity is puzzling. I bought the Nokia E63 as I have to keep up to date with websites while I am travelling for business, so it's one of the main reasons for having purchased it. I haven't even got around to the Wi-Fi connectivity yet, am purely using "connect via Virgin Enhanced" and "connect via Virgin GPRS", both of which are hit-and-miss. Is there any way I can change the timeout settings on the phone, or is this a problem with Virgin network settings? I hope I have provided enough details in order to receive some advice from someone on the Forum.
Thanks for reading,
NokNok63
06-Jul-2009 11:50 AM
hi there,
I too face Connection time out, No web gateway reply but not frequently neither u face it, it purely based on the Network of ur service provider and their server connections nothing u and me can do about it ![]()
U cannot change any timeout settings and there is no such option in the web browser
cheers.........
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08-Jul-2009 11:58 AM
26-Jul-2009 07:17 PM
i had this problem really bad with my new e63..im on sky..and neither nokia or sky could resolve the issue.
My wifi connection worked at uni and my cuosins..but not at home..so i dont know what was going on.. so just today i randomly decided to compre the router settings rather than the phone settings.. turned out uni had an open network, my cousins had a wep and i had a wpa-psk security type.
i changed this to wep and it started working fine! finally..im so happy..i thaught id post this..coz i know it was a HUGE let down..
so yh..myt not be your exact issue..but i used to be able to get to a site as soon as i connected..then about 2 seconds in - still connected but all i got was no gateway reply errors