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From: field (Display Name) incorrect

micdug
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Posts: 1

From: field (Display Name) incorrect

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05-Oct-2009 02:56 PM

Hi, we have a number of N97's and E series phones that we have hooked up to our mail system which uses Zimbra mobile (mimics Activesync).

 

My problem is that when a user sends a mail, the display name is incorrect (it shows company name instead) though the email address is correct. e.g. companyname (bob@companyname.com)

 

If I create a mail on the device and lookup the message info I can see that before the message has left the device it has the company name as the display name => I am 90% certain this is an MfE issue. Also we don't have this problem with iPhones.I cannot see a field in MfE to set the display name manually.

 

Any ideas as I can't see any other people with this problem. Also multiple versions of MfE in use.

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