[vboriraj]

I recently updated the firmware on my E71 to the latest.  I now have an issue where the email and SMS notifications on the home page periodically disappear.  Once the notification icons have disappeared, I need to restart my device in order to get the icons back again.  This never happened with the old firmware.

Is this happening to anyone else?  Thank you.

[kingpin007]

Sounds like an software issue..

Perhaps you may wanna try reinstall the firmware on your phone or do the following:

- A soft reset by keying in *#7780# when on standby - This will not delete any data but will restore all the settings back to default.

If that does not help then you may wanna try doing a hard reset by keying in *#7370# when on standby - This will reformat the phone. DO NOT FORGET TO DO A BACK UP AS THIS WILL ERASE YOUR ENTIRE PHONE MEMORY.

The security code by default is 12345

Message Edited by kingpin007 on 21-Feb-2009 02:14 PM

[gvgestel]

@vboriraj

I have the same problem. Switchin a notification off and on again solves it temporarily.But it is really annoying. Especially because the indicator for e-mail in the top right corner (the @) sometimes doesn't work either. We're not the only ones by the way. In a Dutch forum there are plenty of E71 users with the same problem. My FW version is 200.21.118 on a unbranded E71-1(01)

[vboriraj]

Did the most recent firmware update solve this problem for anyone who had it?  I tried reinstalling the firmware per the suggestion and I still have the same problem. 

It's a hassle to upgrade and the last one broke more than it fixed so I'm a little cautious about doing the next one.

[gvgestel]

No it didn't I also still have the same problem.

I am really disappointed in Nokia's capability to fix something as small as a notification bug. Something that shouldn't have been a problem in the first place. Especially as these notifications were one of the features on the UI on this phone.

I guess I will have to go and check out the Palm Pre once it arrives. I have had multiple Nokia's (10+), but the whole S60 seems to have passed its due date.

[vboriraj]

Good suggestion.  Maybe I will do the same.  I was thinking n97 in June, but it's not worth it if I have to deal with faulty software.  Also the no data preservation upgrades are a bit ridiculous.

[vboriraj]

I think I may have solved the problem for my phone.  I switched my main email account to Nokia Messaging (we just switched our provider to gmail) and now my phone has been working normally for the last two days.  I think the problem may have been related to the number of messages in my inbox when I was using the native POP client. 

Unfortunately, I never did find a good way to manage the number of messages in my inbox such as "delete older than x days"  Hope this helps.