Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply login with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: E72, MfE & Exchange 2003

Contributor
Posts: 9

Re: E72, MfE & Exchange 2003

I recently set up my E72-2 for Exchange and have the same problems and errors all of you are having. I had an E71-2 previously that I gave to my bro. I'm so disappointed now if these issues can't be resolved (soon) because I purposely bought this phone to replace my iPhone. 
Please use plain text.
Contributor
RajeevGosain
Posts: 5

Re: E72, MfE & Exchange 2003

Dear nhol,

 

Does this Seven Beta work on Nokia E72? 

 

If yes, How?

 

Thanks & regards,

Rajeev

Please use plain text.
Sage
jon_iz
Posts: 81

Re: E72, MfE & Exchange 2003

[ Edited ]

Can anyone using Exchange 2007 & MfE confirm if the following operations work ok with the E72?

  1. Fetching addtional content - i.e. the device will download a full email when the fetching content prompt is reached.
  2. Forwarding an email inserts the signature correctly (used with Exchnage 2003, the signature is cropped).
Message Edited by jon_iz on 14-Dec-2009 10:34 AM
Regards Jon.

If this post helped you, please press the Kudos button ;-)
Please use plain text.
Registered Member
Posts: 1

Re: E72, MfE & Exchange 2003

1. fetching full email content works.

2. yes - signature'll be inserted correctly when creating or forwarding emails.

 

 

Please use plain text.
Sage
Posts: 95

Re: E72, MfE & Exchange 2003


RajeevGosain wrote:

Dear nhol,

 

Does this Seven Beta work on Nokia E72? 

 

If yes, How?

 

Thanks & regards,

Rajeev


 

yes, more or less. I mean the set-up goes ok (one work account with exchange 2003 and one personal account with GMAIL push), but then I've had temporary connection errors either with one account or the other (3 or 4 in 2 days) and experienced some delays in receiving emails.

 

What is strange though is that I've had a VERY good experience with Seven on my 5800 (and even on my 5630 which also is a S60 3rd Edition FP2 model like the E72).

 

Anyone else using Seven on the E72 would like to comment ? 

Please use plain text.
Contributor
RajeevGosain
Posts: 5

Re: E72, MfE & Exchange 2003

Dear all,

 

When are we expecting any solution from NOKIA for E72?

 

Regards,

Rajeev Gosain

Please use plain text.
Contributor
Posts: 9

Re: E72, MfE & Exchange 2003

I hope Nokia fixes it soon; otherwise, it will be an EPIC FAIL and I'll make the switch back to my iPhone.
Please use plain text.
Sage
Posts: 95

Re: E72, MfE & Exchange 2003

unfortunately I had to uninstal Seven from the E72 and go back to Nokia Messaging's integrated MfE : I was unable to send emails on SEVEN.

 

I still cannot read emails body over 2kB and still have to cope with the phone asking me for a 6 digits security code because of my corporate server security policy (not requested when using SEVEN or Roadsync) however these are secondary defficiencies compared to not being able to send emails or receiving them late. 

 

As I said, SEVEN always worked great for me on the other phones, including a recent FP2 (XM 5630) so I am really puzzled that it shouldn't work on the E72.

Please use plain text.
Advisor
Posts: 12

Re: E72, MfE & Exchange 2003


I have had nothing but problems with my E72 since the beginning. First, to my disappointment I find that the VOIP client has been neutered and will not work without an obscure download from the Nokia's developers site, and even then it is unstable and inconsistent.

Now to add insult to injury I find that the Mail for Exchange client can't download the entire body of a lengthy message. Instead, you get an error stating "Security policy that allows downloading HTML messages is disabled". And from my understanding unless you are running a 2007 Exchange server there is nothing you can do. I mean are you kidding Nokia? This phone can't even do the main thing its designed to do right? The E71 never had a problem downloading the entire body of any message.

This is not to mention the PoS battery cover which falls off while the phone is in your pocket without you realizing it.

I really wanted to like this phone but Nokia is making every effort to lose me as a customer.
Please use plain text.
Advisor
Posts: 12

Re: E72, MfE & Exchange 2003

I have this same issue and an even worse one. The phone keeps freezing/crashing when trying to Sync with my Microsoft Exchange 2003 server. This can only be resolved by restarting the phone.These seems to occur randomly but also when I use the "Z" key for a manual sync.

 

I have raised this issue with Nokia and have been told that this is also an issue with compatability with Exchange 2003. I've been told this issue is being esculated within Nokia. I just hope this gets resolved soon with a software update. Up until I started getting this problem I thought it was a great phone. Its a huge shame and very worrying though that it is currently failing at one of the main tasks I bought it for. This really doesn't look good and makes me feel the phone was mis-sold. 

Please use plain text.
Sage
jon_iz
Posts: 81

Re: E72, MfE & Exchange 2003

Hi Gary - sorry for a late reply.

I had a similar problem with an E75 - it refused to sync and kept dropping the connection to the Exchange server.

The cause was ultimately some corruption in the sync profile.

To cure it, I moved all the mail out of the inbox/sent items, did a resync and moved it back again - the E75 started syncing again. It took a while to figure this out - I deleted and recreated the MfE profile on the phone first and updated the firmware, neither of which fixed the problem, (the latter as brought a working E75 upto date with the subject of this thread - a working phone that now doesn't download a full message anymore.)

Regards Jon.

If this post helped you, please press the Kudos button ;-)
Please use plain text.
Sage
jon_iz
Posts: 81

Re: E72, MfE & Exchange 2003

I eventually received an email from Nokia Europes Contact Centre today, offering me a solution to the problem.

It was a long solution, which advised creating a new virtual server under IIS to manage SSL connections.

I gave it the benefit of the doubt and followed the instructions (even though every other device we use works perfectly!).

It didn't fix the problem and created further issues on the SBS2003 server, such that some of the integral IIS modules stopped working. So I have put it back how it was & there is no point in quoting the mail here.

 

I have to asked again though - If every other device works perfectly, how can it be a configuration issue on the server....???

Wake up Nokia. Please fix the issue.

Regards Jon.

If this post helped you, please press the Kudos button ;-)
Please use plain text.
Contributor
RajeevGosain
Posts: 5

Re: E72, MfE & Exchange 2003

Dear all,

 

Any update from Nokia site regarding MfE ( Security policy that allows downloading HTML messages is disabled).

 

Nokia people, request you to wake up PLEASE.....FIX this issue.

 

Thanks in advance.

 

Regards,

Rajeev Gosain 

Please use plain text.
Contributor
RajeevGosain
Posts: 5

Re: E72, MfE & Exchange 2003

Dear all,

 

Any update from Nokia site regarding MfE ( Security policy that allows downloading HTML messages is disabled).

 

Nokia people, request you to wake up PLEASE.....FIX this issue.

 

Thanks in advance.

 

Regards,

Rajeev Gosain 

 

 

Please use plain text.
Contributor
Posts: 8

Re: E72, MfE & Exchange 2003

Hi all

 

Bought 45 E72's because they are supposed to be the "messaging phone" to have. Tried it for a week or so and unfortunately didn't find the Exchange 2003 problem. Now really really frustrated Nokia are silent on this issue and seriously considering returning the whole lot to Vodafone in protest as they are not fit for purpose.

 

We run OWA through a virtual server with SSL, my old 5800 with the downloadable MfE client worked fine, come on Nokia, acknowledge the severity of the problem and post your plan to fix it. Your silence is speaking volumes!

 

 

Please use plain text.
Sage
Posts: 95

Re: E72, MfE & Exchange 2003

Guys, firmware update v22 is available since yesterday via NSU.

 

/discussions/board/message?board.id=communicators&thread.id=57281&view=by_date_ascending&page=2

 

 No official changelog available yet but it does solve this issue; at least for a couple of users here it did.

Please use plain text.
Sage
jon_iz
Posts: 81

Re: E72, MfE & Exchange 2003

I Checked NSU last night and v22.007 is not available yet for the two models I have:

model 0590128 (Vodafone UK)

model 0586208 (A Nokia generic unit)

 

Waiting for an answer from Vodafone on release date!

Regards Jon.

If this post helped you, please press the Kudos button ;-)
Please use plain text.
Contributor
Posts: 8

Re: E72, MfE & Exchange 2003

I concur with that, my code number is 0590128 and 021.024 is the latest version posted. Be interested to know what supplier or vendor V22 is released under.

 

Just signed up under MyNokia so hopefully as soon as it's available for my model I'll know. 

Please use plain text.
Sage
jon_iz
Posts: 81

Re: E72, MfE & Exchange 2003

I suspect the FOTA application in the phone will let you know first!

 

Regards Jon.

If this post helped you, please press the Kudos button ;-)
Please use plain text.
Contributor
Posts: 9

Re: E72, MfE & Exchange 2003

I see an update for the E72 on the horizon. Nokia just put one out for the N900 and 5800 that includes a fix for Mail for Exchange Server 2003. I have my fingers crossed, but not holding my breath!

http://www.gsmarena.com/nokia_releases_updates_for_nokia_n900_and_nokia_5800_xpressmusic-news-1378.p...

Please use plain text.