[ferntree]

Everything was working fine until upgrading the Nokia Messaging service a couple of months ago, I can no longer send email or reply to incoming email using the Nokia Messaging service - they all bounce back with a failure notice and the numbers "500". Incoming emails work fine.

I can send email using the standard email setup on the phone. Have uploaded latest firmware and reloaded everything today - no change.

Thanks for your help. 

[alanrhodes]

Hi,

I have 2 mail addresses and one works fine on aol other is a business and receives but faults on send???

[bigdog13 · Accepted solution]

Hello,

I too was experiencing the exact same issue you are describing.  Not sure what's causing the problem, but It's a rather easy fix.  Try these steps:

1. Log into your Nokia Messaging account on email.nokia.com.

2. Click on "Edit Setttings" next to the affected email account.

3. Click on "Change server settings".

4. Remove the data from the "Outgoing mail server", "Outgoing server port" and disable the SSL setting if it's currently enabled.

5. Click on "Save changes".

6. Send an email from the affected email account via Nokia Messaging and you should be good to go now.

Hope this helps.

[ferntree]

Oh BigDog - you da man!

Tried that and all works normally - bit strange that Nokia has not figured/fixed that by now. No idea why that would cause all the problems, just happy to be up and running again.

Many thanks for your help.

Cheers

Greg