[cornelia_tang]

I am using an e71. The day before, i turned off my phone and turned it on again and found that my text messages have disappeared. I've previously saved my text on memory card. This had happened to me once but i managed to switch the setting from phone memory to memory card and retrieved my entire inbox and have reboot my phone a couple of times in between without losing my text messages, only this time.

Any idea what is going on and how i could retrieve my inbox? Much appreciated.

[sumlum]

Were you able to figure out why that happened? The same thing happened to me yesterday when I turned on my phone. All my messages were save to my memory card, but all disappeared. Has it occured again for you after that one time?

My warranty has one week left and if I need to get a new one, I would have to send it back to them asap. What do you recommend? Thanks!

[TimInManila]

This seems to be a common issue with the S60 mobile operating system.  No comment from Nokia regarding a resolution so far.

My E75 phone has also experienced the disappearing-messages-act saved in my SD card when my phone restarted from a low battery shut down.  Inbox/Draft/Sent Items were completely wiped out.

I tried to change the SMS location from SD Card to Phone Memory then back to SD Card again.

I also tried to (safely & properly) remove the SD Card then reinserted it back.  Still no go.

The worst part is that I spent 3 days searching the Internet and found that it's not rare for this problem to occur on an S60 platform yet no resolution from the web nor does Nokia offer any solution to it's customers.

They're about to lose a 12 year loyal and solid Nokia Fan (along with his friends and relatives to migrate to the Blackberry & iPhone Bandwagon) soon if they can't help us retrieve the important messages that was wiped out from our inbox. <sigh>..