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Re: OVI Maps started Ignoring Downloaded Map Data

Sage
mbrett
Posts: 170

Re: OVI Maps started Ignoring Downloaded Map Data

Right then done some further investigation this evennig.

 

I have re-installed the latest version on Maps via a sis file extracted from the Map Updater process.

 

Then  I started OVI Maps a permitted the application drive to create a clean version of the cities folder and qf file on the E: drive. I then copied this file and folder to the F:drive.

 

I then ran maps loader to re-install the necessary map and voice files. I then copied the cities folder and qf file to the F:drive.

 

I then started OVI Maps and then copied the Cities folder and qf file to the F:drive.

 

I also copied each set of the cities folder and qf file to my PC.

 

Checking these files and folders I have found that some files are downloaded via OVI Maps on the first run of OVI Maps after running Nokia Map Loader. This includes the Safety Camera Warner file. Therefore I have kept a copy of the Post map Loader set and the Post first run versions of the cities folder and qf file on the F: drive. This way if I loose the connection betwee OVI Maps and the data on the E: drive I can still get Maps up and running again without the need for anything other than my phone.

 

This is not a solution, but more of a work-around whilst wiating for Nokia to sort the cause.
N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
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Sage
mbrett
Posts: 170

Re: OVI Maps started Ignoring Downloaded Map Data

I should add that through comparing the different versions of the cities and qf file (i.e. Clean (delete cities folder and qf file and then start Maps), Post running Map Loader (adding UK, Republic of Ireland and UK Female), Post first Maps run after Runnning Map Loader) I have found that if you have a poor network connection the first time you run Maps on your phone after running Map Loader, following generating a clean Cities folder adn qf file you may not see safety cameras as the safety camera db is downloaded OTA at this point. I don't know what else it can screw up.

 

I live in a poor reception area and when ran Maps for the first time after running Map Loader I had poor reception and I had not safety cameras. I then deleted the cities folder and qf file and copied the Post running Map Loader (adding UK, Republic of Ireland and UK Female) files back to my E: drive and moved to a good reception are (standing in the bathroom on the third floor of the house with the Velux window open sticking my arm out of the roof (the things we do)). This time I had good reception and Maps downloaded c.900kb straight away and I then had safety cameras showing correctly. There are a number of other files that maps downloads at the same time but as yet I am unaware what affect they have. 

N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
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Contributor
Posts: 7

Re: OVI Maps started Ignoring Downloaded Map Data

Hi!

 

My maps disappeared for the 4th time now. But after the 3rd time, I made a backup copy of the cities folder an the qf file on the memory card. So after the maps disappeared for the 4th time, I deleted the old qf file and cities folder and copied both backup files to mass storage. And the maps were there again!

 

This is a good solution if you're abroad and don't want to download your files again and again 

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Advisor
Posts: 14

Re: OVI Maps started Ignoring Downloaded Map Data

try this:
used Y-Browser or x-plore and set the attribute to "System" in folder cities (no diskcache - maploader)
and 'a temporary solution but it should not cancel more.
Sorry my very bad english.
-GaS-
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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

Hi!

 

Any news about this utterly critical bug? I have reloaded Maps five times! 

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Advisor
Posts: 14

Re: OVI Maps started Ignoring Downloaded Map Data

Follow the instructions in my previous post and no need to recharge. :smileywink:
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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

Hi!

 

I am sorry but I just lost thw whole Europe Maps from my mass storage. I have set system attribute to cities folder. Thanks for helping though. But no luck this time.

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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

@mbrett

 

Could you please send me the latest sis-file via email or tell me how to get it.

 

Nokia wake up! :smileyhappy:

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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

As a last resort I have set read only attribute to cities folder after all data is loaded.

 

Will report after few hours/days.

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Mobile Guru
sapporobaby
Posts: 4,295

Re: OVI Maps started Ignoring Downloaded Map Data

Hey guys. You are the unsung hero of the maps issues. Great ideas.

Show the KUDOS button some love.... Hit that bad boy.... It don't hurt....

Apple iPhone 4GS with Siri,
MacBook Pro 15 inch i7, Nokia Lumia, iPad3(Nice device), Nikon D4

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Mobile Visionary
foxmeister
Posts: 1,204

Re: OVI Maps started Ignoring Downloaded Map Data

I keep getting an error in maploader saying i don't have a valid map drive or am using an old version of maps. even though maploader detects the drive ok and i have the latest maps version. it still allows me to install maps though

If this Post is helpful. A click on the White Kudos star is always Appreciated

Last Nokia:  Nokia N900 -10.2010.203.1

Current Phone: Nokia Lumia 800


 

Previous Phones:Don't Ask ;-)

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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

I think you can ignore this "warning". File system is badly screwed on Nokia N97 and Maps 3.x.

 

If your maps are working all is cool. Nokia will fix issues soon. LOL.

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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

I have been using Maps 3.x over 24 hours after my last post. Read only attribute is set for cities folder.

 

NO DATA LOSS.

 

All map functions are normal. You just CAN NOT use Maploader if read only attribute is set. That is not a problem, load your data and set +r attribute.

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Counsellor
warrens2
Posts: 112

Re: OVI Maps started Ignoring Downloaded Map Data

i allso keep losing map data,ive allso noticed that when i lose the data i keep getting updates for the maps 3.1 and phone memory c update appearing for download,yet my update history shows ive allready downloaded and installed them,anyway using xplore ive follwed the advice of the nice guy above me and i will report back,for the record i love my n97 but this map bug is doing my head in.
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Mobile Visionary
foxmeister
Posts: 1,204

Re: OVI Maps started Ignoring Downloaded Map Data

[ Edited ]

I removed maps 3.1 this morning and went back to maps 2. This phone isn't really that much use as a navigation device. Maps 3.1 constantly lost GPS connection and showed my location about 2 streets behind me.

 

I tried using Garmin XT (My 5800 ran this flawlessly). the N97 seems to struggle with it, taking on average 15secs to refresh the map data on screen and also showed my location either 2 streets behind or somewhere the other side or town

 

I would have thought with the faster processor these apps wouldn't be a problem for the N97 but they just run so slow

Message Edited by foxmeister on 28-Jul-2009 12:42 PM

If this Post is helpful. A click on the White Kudos star is always Appreciated

Last Nokia:  Nokia N900 -10.2010.203.1

Current Phone: Nokia Lumia 800


 

Previous Phones:Don't Ask ;-)

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Counsellor
warrens2
Posts: 112

Re: OVI Maps started Ignoring Downloaded Map Data

right after following simcards advice above i can confirm that my map data is all still fine,it has now been well over a day,i have used the maps on an off and allso the device has been of and on,fingers crossed all is still fine,kudos to simcard :smileyhappy:
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Sage
mbrett
Posts: 170

Re: OVI Maps started Ignoring Downloaded Map Data

[ Edited ]
Quick point of interest for everyone. There is no OVI Maps version 3.1. It's just a numbering error. If you go to your about screen you will find that it is still version 3.01. Misnumbering by the Software Update team. It's happened with a number of the apps.
Message Edited by mbrett on 05-Aug-2009 08:19 AM
N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
If a post by a user has been helpful, please click on the Kudos! button.
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Employee
Posts: 250

Re: OVI Maps started Ignoring Downloaded Map Data

Hi,


I just wanted to let you all know that the issue of missing map data on the N97 has been reported to the Maps team who have identified the issue and are working on a fix for it.

We hope to have this released in an update for the Ovi Maps application soon.

Just wanted to thank you all for your feedback - keep it coming :smileyvery-happy:

 

Cheers

Although i work for Nokia, my opinions are my own!

Got a Maps query? Check our Maps FAQ's
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Advisor
Posts: 24

Re: OVI Maps started Ignoring Downloaded Map Data

Thank you.

 

I am glad you finally woke up. :smileytongue:

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