[htnelson]

Nokia E71x. 8gb micro card installed. Nokia Maps updater V1.0.8. Windows XP pro SP3.

Program launches. Recognizes Phone. When "checking for updates" the "cancel" button is active. When 5.33 MB update page splashes neither the cancel or download button are active.

I have roamed the forum and tried the following suggestions

a. Use Tab key to navigate - doesn't work

b. change font size on page - doesn't work

c, launch program at 640x800 resolution-doesn't work

d. launch program in Win 2000 compatibility mode - doesn't work

Are there any other suggestions? Can I manually update the maps. Can I get the phone to update the maps on a wifi connection?

Any help appreciated.

Howard

[alexjholland]

I have this exact same problem, and it's a complete joke.

I knew 14 year olds that could make working buttons in Visual Basic at school, what kind of morons do Nokia employ?

 Every time I think Nokia have sorted something out, or got it working, they seem to be compelled to screw it up again.

The E71 is so close to being perfect, but has so many little flaws.

It's like they have a new car on the forecourt and can't resist kicking a wing mirror off every time it's ready to go.

What a shame.

[radical24]

i would try to remove maps installer and start from scratch, reboot after removing the app, reinstall from scratch and see if this helps you any 

[alexjholland]

My download button worked after I temporarily switched my fonts down to normal size (down from 120) in the display options. I have a 1080p screen, so understandably use large fonts.

The only program I have ever tried to use that found this font size to be a problem was a £5 learn guitar CD from Tescos.

Clearly this is the calibre of software programming Nokia choose to associate themselves with.

[Heifi]

I've had the same problem, and fortunately found the solution in this thread (thanks, alexjholland).

Really, bad programming on behalf of Nokia...

[jamesfromnzl]

I had the same problem. You must change the font settings on your PC to the default. This works. It is bizzarre that Nokia don't know this and we have to spend hours trying to find a solution. Even more bizzare that they can release software like this onto the market. Good luck.

[cbidlake]

Hi,

I wanted to let you know that we do have an update for the application to correct this issue and it will be available in the near future. In the meantime you can get around this issue by doing as posted in this thread or by navigating with the "Tab" key to either the Cancel or Download button, confirming your selection with the "Space" key.

I would like to apologise for the inconvenience caused, and thank you for your feedback - as i have said before, Keep it coming!

Thanks

Chris

[jamesfromnzl]

Thansk Chris,

it's good to see Nokia reading and responding to these posts.

[2bad]

I agree with James. Thanks Chris for sticking your head above the parapet, and giving real info. If only Nokia had been doing this all along. It's much appreciated.

[jamesfromnzl]

Maybe it will spread...now if only I can figure how to completely remove Nokia Messaging from my phone and stop it from beeping every 30 minutes???

[cbidlake]

Hi,

As of yesterday Nokia Maps Updater v1.0.12 was available for download from www.nokia.com/maps/download.

This should have resolved the issue in this thread. If anyone still experiences this issue with the new release pleasepleaseplease let me know!

KR
Chris

[MipMip]

Hi,

I had problems with Nokia Pc Suite, therefore I tried to switch to the Ovi Suite. Up to now I was able to do everything on my Nokia E52: updating, sync, and Map update/downloads. Up to now all is working fine...

How about to use Ovi Suite for Maps Updating?