[tangerine]

sparris I have a Nokia Bluetooth kit and it all works perfectly. To me, that means it is the your car kit that is wrong. In any case, this is a users forum so if you have a complaint at Nokia why not send your complaint to Nokia?

[sparris]

---

tangerine wrote:
sparris I have a Nokia Bluetooth kit and it all works perfectly. To me, that means it is the your car kit that is wrong. In any case, this is a users forum so if you have a complaint at Nokia why not send your complaint to Nokia?

---

tangerine, My factory fitted BMW Bluetooth car kit, like the majority of other manufacturers, doesn't support A2DP. My point was that users should have the option of which audio output to use for voice guidance.

I have raised my concerns with Nokia via their online contact form, still waiting a reply some 3 weeks later!!! Hence I have chosen to voice my opinion publicly, in the vain hope that Nokia might just listen to their users, on their forum.

But thanks you for opinion, I didn't realise Counsellor's had Mod status on this forum..... 

[tangerine]

sparris I don't care about mod status, counsellor status or any other status for that matter. The point I was making was why are you convinced it is a Nokia problem. I assume you have also written to BMW to complain that the system in your car does not allow you to select the format that would suit your Nokia phone.

[technoant]

tangerine and sparris are both right in their own way.

It is not really a Nokia problem as such. The issue is that a lot of Bluetooth car kits do not support the Bluetooth streaming profile, or if they do it is an 'alternative input' i.e. for playing music.

As I and tangerine have already said the Nokia car kits do work because they support the streaming profile correctly. I have already asked Toyota about a firmware upgrade for our Auris to support this profile and have no response.

sparris makes a very good suggestion about having an option in Ovi maps settings to choose where the audio output is directed to. This workaround surely is not to difficult to implement and would be a satisfactory soulution. It would certainly avoid a lot of disappointed customers who have to pay for navigation only to find they can not hear the instructions!

[EricYellow]

Same problem here...
Got nog voice guidance when my Alpine CDE113BT gets connected via BT with the phone...
Turn the radio off and the voice guidance works again..

PLEASE HELP NOKIA !!!

[gulbrain]

Just got the following from Nokia:

"We are sorry for the late response on your concern, we have read the thread from the forum. Please be advised that your concern will be escalated to a higher department for further investigation. The department will give you a call back within 24 to 48 business hours."

I will advise as best I can if/when I hear further.

[miroslavkiev]

Some guys claim, that the problem is not in Nokia, but in bluetooth handsfree equipment, that do not support streaming profile. As for me, the use cases should be the following:

1. Nokia E72 gets from bluetooth handsfree equipment the confirmation, that it supports streaming. Then redirect voice guidance and calls to bluetooth handsfree. 

2. Nokia E72 do not  receive from bluetooth handsfree equipment the confirmation, that it supports streaming. Then redirect  calls to bluetooth handsfree and voice guidance to loudspeaker.

As for me it is quite simple...

[gulbrain]

That does seem simple, miroslavkiev, but having read through the discussion above - even for kits that support streaming the customer wishes the navigation to be announced when necessary and music / radio to play the rest of the time. I'd agree with that - but that's not what some have commented is happenning.

It strikes me that, whilst it's not Nokia's problem - Nokia have the simplest answer.

Currently, however, neither Nokia nor the car manufacturers appear to be presenting an answer - although Peogeot called me back earlier today and I'm playing voicemail tag at the moment !

[thundertiger]

I am one of those people having the same problem.  The voice guidance does not mute the radio when it gives directions.

My phone is an E71 with the latest firmware 410. and my car is a 2010 Mazda 3 iTouring with bluetooth standard from the factory.

The mazda does have an Aux In button on the dash where you can use a cable to hookup an MP3 player, iPod, whatever and listen to music through the cars speakers.   The car ALSO supports Bluetooth Audio on that same Aux In setting. So if those same MP3 players, iPods, etc support bluetooth audio.. then you can use that to stream it to the car instead of using a cable.

So if I setup Ovi Maps and head somewhere with voice guidance enabled I can put the stereo on Aux In and listen to the directions through the cars speakers.. but loose the ability to listen to the radio.   I suppose I could put mp3's on the phone and listen to music that way.. but I like the randomness of radio.

[gulbrain]

I got a phone call from Nokia!

They cannot advise on compatibility with BT kits not supplied by Nokia other than "If it doesn't work - then it's not compatible".

I suggested that they consider an enhancement to allow the guidance to be heard through the phone's speaker - even when connected to a BT kit and they said they'd note the suggestion.

One day I guess they'll think about that as an update.

[monkeyballs]

Howdy,

Same problem i have with my merc's factory handsfree here guys , although i did stumble unto something yesterday while I was fiddling around with n79s FM transmitter - voice guidance works with it. The only problem is u still need to leave out one for the other. So I guess for now its either stream in your music thru your phone and get voice guided sat nav - Without the convenience of bluetooth handsfree, or sacrifice the voice guided sat nav for the convenience of your handsfree phone system and enjoyment of listening to that audio system you paid for.

[richy191]

I have the same problem with 5230 in Audi A4 2010. What a shame!!

[TheG]

SatNav on E72 is of no use in any car with standard bluetooth. Nokia chose to adopt a NEW standard that very few customers would have. Certain other companies would find themselves all over the media if they did such a stupid thing to their loyal followers. How come Nokia gets away with being so STUPID?

[Stuntman]

I just got my Bluetooth headset last week.  When I first tried the voice guidence, I heard nothing.  Then I realised that the volume seems to always default to the lowest volume level.  Even when I was talking on my headset earlier, when I start Nokia Maps, the voice guidance volume seemed to default to zero.  I had to adjust the volume and then I heard the voice guidance instructions.  The other thing I noticed is that I must adjust the volume from my handset.  The volume control on my Bluetooth headset does not adjust the voice guidance volume.

[DrPainkiller]

It shouldn't be to difficult; I use an app to warn me for mobile radar; TrackerTag. It offers the possibility to choose the audio output. It can send the audio to BT and the phone-speaker simultaneously.

[blastaway]

new peugeot 207 with free nokia 5230 phone great national advert for both car company and nokia but it does not provide navigation voice if connected to the car by blue tooth. Two multi national companies please sort it out please!!!

[vl_leo]

Same problem here.

New car with Ford 6000CD radio

5800 Xp

no sound from maps when connected to Bluetooth

Funny thing, the Bluetooth device in the radio is made by ...... NOKIA 

http://fordfcsd.wunderman.be/NL/Audio%20-%20Multimedia%20-%20Navigatiesysteem/Bluetooth%20%26%20Voic...

Written in Dutch ... Sorry ... See page 41

I hope there will be a fix.

Greets

Leo

[tanglefoot]

Same problem for me on X6 and Land Rover - was very frustrating problem until google found the reason why on here.

car and phone bluetooth compatability is pretty dire across all makes of phones and cars.

I hope Nokia come up with a fix soon or I'll get a Samsung Galaxy. Yes I know LandRover could come up with a software update for the car..but as so many car manufacturers are affected isn't it easier for Nokia to update theirs ands make their customers happy?

TF

[kriegaex]

Same issue with E90 Communicator and Mazda MX-5 on board radio and bluetooth system. I tried Ovi Maps and Ö-Navi. In both cases the bluetooth connection for phone calls "steals" all other sound output from the phone, so I must make a choice in which way to act illegally:

a) Either I cannot do handsfree calls and press the phone to my ear with one hand if Bluetooth is decativated in order to be able to hear the navigation sound from the phone speaker.

b) Or I can make handsfree calls via Bluetooth, but have to look away from the street in order to check the phone display for visual directions.

Both a and b are illegal in Germany, i.e. car manufacturers and Nokia alike are imposing danger to their users. I expect more from a business phone model like E90 Communicator.

[daz72]

I have this same problem using Ovi maps on a Nokia X6 through the factory fitted BT system in my 2008 E90 BMW.  The BT module embedded in the car is, I believe manufactured by..... Nokia!

I am very disappointed that this issue is known to Nokia, yet they choose not to address it in firmware updates BUT continue to advertise their phones as benefitting from free voice guided navigation.  To be fair it's like advertising chocolate teapots!  Yes, it's a teapot.  Yes, it's made of chocolate.  But can you use it?

To expect car manufacturers to address this issue, as repeatedly suggested by 2bad in his many tedious posts earlier in this thread, is simply unrealistic.  Firstly, a firmware update on a car is not simply a case of plugging your car into a laptop.  It is a procedure that usually takes several hours.  And at a cost usually in excesss of £100 to the owner.  Secondly, where is the incentive?  Manufacturers currently offer factory fitted, integrated nav systems as options for anywhere upward of £1500.  If mobile phones suddenly offered 90% of the functionality and benefits at only 20% of the price I think it's reasonable to say the take-up of this particular option will dry up pretty quickly!

Come on Nokia.  Please look at making this useable technology!