23-Jan-2010 02:59 PM
My firmware version is 31.2.101.
I 've downloaded and updated the map.
When I click map and my position it is showing a blank screen. It is not showing the map.
I 've uninstall and install it couple of times.
Am I missing anything? Is there any fix for this?
Regards,
Arun
Solved! Go to Solution.
23-Jan-2010 11:43 PM
Hi Arun,
Have you downloaded any maps to your phone since you installed the new version? If you had an older version of Maps (e.g. 2.0) you need to delete old maps and get new versions.
You can do this via PC/Ovi Suite or over the air.
24-Jan-2010 11:55 AM
just download nokia map loader and download the maps....then it ll show...
hope it works..
dheeraj
24-Jan-2010 01:55 PM
Hi hgohel
I have uninstall and install it couple of times.
I used pc suite. Then I tried to download directly on the mobile.
I have reboot the mobile to the factory setting and again try to install again. Nothing worked.
I am not sure what I am missing. The installation says it is successful.
Then when I click maps and then my position it is showing blank screen and the altitude on the top of the screen.
Thanks for the reply. Any help is appreciated.
Regards,
Arun
24-Jan-2010 06:20 PM
24-Jan-2010 08:32 PM
Arun,
When you say you installed/unistalled several times, I think you are talking about the application. What I (and another poster) are suggesting is that you delete your existing map (content). You need to download new map data and do this from your PC if it's not working over the air. Do you have Nokia Map Loader v3.0 on your computer?
27-Jan-2010 02:08 AM
Dheeraj/hgohel,
Thank you, I 've downloaded the map, now it works good.
Regards,
Arun
27-Jan-2010 06:01 AM
28-Jan-2010 01:56 AM
Hey Deeraj,
Voice guidance works for me. You can download voice guidance from map downloader, there are two tabs on the map downloader. One for map and another one for voice.
Regards,
Arun
29-Jan-2010 03:00 PM
30-Jan-2010 05:03 PM
Dheeraj,
If you want more people to read your question, you should start a new thread, because this one is already marked solved.
23-Nov-2011 01:20 PM
23-Nov-2011 02:07 PM
In Maps go to 'Update'.. Does it show any country listed ? Most probably not..and you need to download Maps data either directly from the phone thru' WiFi or thru' Nokia Suite.
23-Nov-2011 02:45 PM
@updateinterrupt
You may need to delete E:\cities + .qf file, then re-start Ovi Maps application upon device to re-initialise application and re-create necessary folder structure to carry out further instructions posted by farby for re-installation of regional mapping.
27-Nov-2011 09:08 AM
thanks for replying
but it didnt work.please help me.i will tell u the thing then you can help me excatly
i had nokia maps downloaded on my 5800 they were working properly.
but couple of days earlier, i touched update option in maps, and in between the uptation, i cancelled it. and after that i opened map, it is not showing any thing except a red dot.
now the situation is that, i have hard formated the phone, again installed and downloaded maps through nokia pc suite .. but the condition of maps is the same. no map is seen.only the red dot.
please help me. i need this maps deadly coz my job is like that, i need to roam in to new places in new cities.
27-Nov-2011 09:57 AM
@updateinterrupt
Does red dot have thin white ring with black outer ring to confirm locked on to position?
What puzzles me is that if Ovi Maps set "Online" with WLAN as Priority 1 in Destinations > Internet and you zoom in to position it would drag down map data even if there was none upon device.
27-Nov-2011 12:15 PM
no mate.. its not like what u are describing. its normal red dot what we get when we are seeing normal map.
but locations and every thing is not able to see.red dot on plain.but it is showing location co-ordinates correctly.only map is not shown.
it is not in online mode.the settings are same as they were before when i used to use maps perfectly. i remember correctly.
any other possibility?
27-Nov-2011 01:04 PM
Connect the phone to PC.. Open the Nokia Suite -->Maps and then click to check the Maps / Navigation files installed on phone in the lower window. Does it show any list ? Most probably the Maps are erased and needs reinstall..
28-Nov-2011 08:26 AM - last edited on 28-Nov-2011 08:27 AM
problem solved
.
what i had done actually is , first i hard reset the phone.then updated maps , downlaoded maps and voice guidance form pc suite.
then also there was no change.
i then un installed every thing related to maps in my installed apps list , then again hard reset
and again updated , downloaded maps from pc suit
now also it was not working
so what i did is , i sat in car, opened the maps while in motion.now it was showing every thing.
any way thanks for your advices too.
hope this thing will help any other mate![]()