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6210 Navigator blank screen in Maps

New Member
Posts: 1

6210 Navigator blank screen in Maps

Hey I have a 6210 Navigator on Virgin. I can browse the web, and my phone works with every other thing, except the maps.

 

I have the internet, WAP, and MMS settings saved on my phone, but for some reason I can't get the maps to work right.

 

I have version 3.0 of Ovi maps (I think its called that) 

 

When I load Maps:

 

1. It asks me to go online and options are

Yes

No

Always ask

 

2. That's it. After that all I can see is a white screen. The compass in the bottom-left corner changes between a yellow and a red outline, (although sometimes it turns green and I can rotate my phone and it will adjust to show North accordingly.) The bar in the bottom-right corner [which i think is the satellite connection...?] changes. Sometimes it will be empty except for one flashing yellow bar, and other times it will be around 1/2 full with green bars, with a yellow one at the end. Directly above that it says 0.0kB. Then there is the zoom-in, zoom-out bar on the right, and in the middle of the screen there is a faded dark red circle.

 

If I go to Options --> Tools --> Go Online:

1. Sometimes the compass has a green outline and will move as I move my phone.

 

2. Sometimes the red dot in the centre of the screen becomes bright red.

 

This is all I can manage to do with Maps at the moment. It won't display streets, street names, or anything like that. And if I zoom right out enough, it will display a view of the planet and countries and stuff (not really helpful to me).

 

I have phoned Virgin customer support, all they tried was re-sending my Internet, WAP, and MMS settings, when that failed they told me to ring Nokia customer support.

 

Then Nokia told me to do all the steps I have listed, as  well as going into phone settings and un-checking bluetooth GPS, Assisted GPS etc. Which didn't fix the problem.

 

If you have any tips / ideas / suggestions, whatever on how to get Maps to appear and not just have the blank screen... I would appreciate it. :smileyhappy: 

Please use plain text.