[kimono]

N9 gives EDP_NOT_FOUND when trying to sync with link. I had the phone at the nokia repair center due to some reception problems. They installed the OS on it again and then the problems started. I have tried reinstalling the software and have done both the hard- and soft-resets and link gives that message. It was working fine before I had the reseption problems repaired.

The attached file is a picture of Link (in finnish, sorry) and it says:

Media files can't be read. Proceed by trying the following:

- Reconnect the phone.

- restart the phone.

error code: EDP_NOT_FOUND

I have done the things it mentions several times and the reseting I mentioned above, but nothing seems to work. I don't want to have the phone repaired for another week or two what could I do ?

[theking2]

metoo

[ceroberts75]

have you tried to uninstall/reinstlal link?

there was a new version just released.  it may be worth trying that.

i do not personally use link, i just transfer the files over via cable mass storage mode.

here is the link, you will need to login http://betalabs.nokia.com/apps/nokia-link/download_and_installation

[scaramanga]

I have had the same issue - it's not the phone - I have owned 3 different N9's and none of them sync with my Mac - which I have also changed in the meantime.

I can't believe that Nokia can't even get a bloody sync program right. No contacts, no calendars, and now no content. Jesus wept.

[jonathandtcox]

Hi.  I've been having similar problems with Link and raised a call with Nokia.  It turns out that there are a series of reserved characters that you can't have in song/artist names (I haven't got an answer back if this applies to composers or genres yet).  I was syncing with iTunes on a Mac.

The reserved characters are  \ / ? : * < > | "

Now I don't know about you, but I had a load of files with / ? * and " in them (300 out of 4000).  Seems pretty poor that standard file details from CMDB are "illegal" from Nokia's point of view.