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Re: SMS to group trouble

Advisor
CEVENN
Posts: 10

SMS to group trouble

Hi.

I've got a problem, to send sms to a group of contacts: for some of them, the phone number used isn't mobile number, but "home" or "work" fix number! How is it possible to fix that? I tried to edit each contact, no way... With N900, it was possible to choose wich kind of numbers you should send sms, I can't find nothing like that with N9...

Thanks!

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Mobile Guru
ceroberts75
Posts: 3,457

Re: SMS to group trouble

when i select multiple contacts with multiple numbers, it should pop up a window after you finish that prompts you to select the number you want to send it to.
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Mobile Guru
ceroberts75
Posts: 3,457

Re: SMS to group trouble

hmm. you know what...just tried it by the group.

looks like if you enter the contacts manually, it will prompt you.

and if you create a group, then when you are in messaging, and create a new message, you cannot select the group as the contact. :/

the only way to select the group to send a message is to open contacts and then select the group and then tap the message icon. but then it does not allow you to select the contact phone number as you would otherwise.


however, that being said, i noticed that it did default the contact i have in the group to the mobile and not the home number.



why dont you try to create a small group of contacts and see if will auto-select the mobile. otherwise, you may need to go in and manually correct your contacts so that the number you need to use is shown as "mobile"

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Advisor
CEVENN
Posts: 10

Re: SMS to group trouble

Noooo way!!!:smileysad:

Trying to delete, recreate, a group or some contacts of a group, with or without home phone, then modify the contact adding home number: same issue!!!

And it's only for 2 or 3 contacts!!!

Still searching!!!

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Advisor
CEVENN
Posts: 10

Re: SMS to group trouble


ceroberts75 wrote:
when i select multiple contacts with multiple numbers, it should pop up a window after you finish that prompts you to select the number you want to send it to.

That's ok when I select multiple contacts, but there's no choice when I create a group!

And I need a 25 contacts group, to sent SMS often!

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Mobile Guru
ceroberts75
Posts: 3,457

Re: SMS to group trouble

you shouldnt have to do a lot then if it is only a couple of contacts.


just change the main contact and the group should auto update to the new.


i would try opening those 2 or 3 contacts, be sure that they have mobile listed for the correct number and see if that works.

aside from that....25 people to create a group isnt too bad.

let me know how that goes.
Kudos are to the Above to the LEFT, Solution is Below to the RIGHT
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Advisor
CEVENN
Posts: 10

Re: SMS to group trouble

No way, with now only one contact!

I erased it from the group, erased the contact, recreate it, with "mobile" number, and "Home" one: it's still home number used to send SMS!!!

I had to change is number as "work", seems to choose numbers by alphabetical way!!!:smileyfrustrated:

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Mobile Guru
ceroberts75
Posts: 3,457

Re: SMS to group trouble

ouch. good to know! glad you sussed it out though.

Kudos are to the Above to the LEFT, Solution is Below to the RIGHT
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